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Hollywood Feed
- Pet Stores
- Bartlett, TN
About this business
Hollywood Feed is a natural and holistic pet specialty retail store in Bartlett, TN. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members t... read more
Location details
6722 Summer Ave, Bartlett, TN, 38134, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
I needed filters for my pet fountain. The staff knew exactly where they were and showed me which ones I needed for the fountain that I have. Store was clean, staff was very polite and helpful
Business response:
Suzanne, thank you so much for your excellent review! Our #6 - Bartlett store strives to make every customer’s shopping experience a pleasant one, which is why we keep our stores tidy and organized while offering the best customer service possible! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. Enjoy our internal training to the public and you can view resources and training classes at ... read more
Staff are not as friendly as they used to be, it’s like a lot of places people seem to be there because it’s a job. There used to be more staff really interested in helping you and your dog, it’s changed now, will probably try the new Lake District location to see if they are more interested in helping customers
Business response:
Dear Diane, Thank you for taking the time to share your feedback about your recent visit to Hollywood Feed. We apologize if your experience with our staff fell short of your expectations. Providing exceptional service and assistance to our customers and their pets is our priority, and we are sorry if we did not meet these standards during your visit. We appreciate your loyalty as a customer over the years and understand your disappointment with the changes in our staff. We value your feedback and will take it into consider... read more
Very pleasant service and very knowledgeable answered all my questions
Business response:
Joyce, we are so glad to hear you loved your experience so much that you gave us 5-stars! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We appreciate your being a loyal Hollywood Feed customer! We hope to see you and your pet(s) again soon!
Associates were very friendly and helpful.
Business response:
Robin , thank you for your review! We take pride in our stores and the service provided by our pawsome Feed Team! Our team strives to go above and beyond to offer a wide variety of quality products for each pet's specific needs and ensure a stellar experience for each customer! We'd love to learn how we could improve your rating from 4-stars to 5-stars - please email us your feedback at bark@hollywoodfeed.com. We hope to see you again soon at Hollywood Feed on 6722 Summer Ave, Bartlett, TN - 38134 !
The salesman was very nice. I like the Southaven store better. The Bartlett store was very large and I didn’t know where everything was but the salesman showed me where everything was.
Business response:
Neely, we are so glad to hear you loved your experience so much that you gave us 5-stars! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We appreciate your being a loyal Hollywood Feed customer! We hope to see you and your pet(s) again soon!
Wonderful staff and very helpful. Mike was so kind and help us with everything we needed for our puppy. He even answered all our questions. Thanks Mike we will be back.
Business response:
Thank you Latarsha for the wonderful review! Mike is an awesome team member, and we are grateful to have them in our store! We are happy that they were able to give you the best customer service and help you find the best food for your pet. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for visiting Hollywood Feed and being a part of our family! We look forward to seeing you soon!
New expanded store in Bartlett, Tn. So pretty and had anything you may want and need, along with people to help if you are undecided. Used groomer for the first time there, Morghan-/treated my high energy dog with kindness and calmness (he is mini Aussie) which is hard to do but will be my new go to for grooming versus my veterinarian office
Business response:
We are THRILLED to hear about your wonderful experience at our #6 - Bartlett store. We think they’re pretty great too! Because of awesome customers like you, we were ranked 1 in the Pet Care category in Newsweek's America's Best Retailers 2022. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for the review and hope to see you again soon!
A great variety of products. Helpful, friendly, and knowledgeable associates. I always enjoy going into Hollywood Feed.
Business response:
Dear Matt, Thank you for taking the time to share your feedback with us. We are thrilled to hear about your fantastic experience at Hollywood Feed. We pride ourselves on offering tons of amazing products and outstanding customer service! If you have any questions or if there's anything else we can assist you with, please feel free to reach out to us at (901) 382-8002. We hope to see you again soon!
I came in (for the first time) with my baby and puppy. I was immediately greeted by Aspen who was extremely helpful and knowledgeable. She assisted me my entire visit and even helped me out the door. From this experience alone I will be returning!
Business response:
Kiara, we are so glad to hear you loved your experience so much that you gave us 5-stars! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We appreciate your being a loyal Hollywood Feed customer! We hope to see you and your pet(s) again soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 5 star rating with 1,604 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open at 10:00 a.m.