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Hollywood Feed
- Pet Stores
- Huntsville, AL
About this business
Hollywood Feed is a natural and holistic pet specialty retail store in Huntsville, AL. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members... read more
Location details
920 Bob Wallace Ave SW, Building 300, Suite 315, Huntsville, AL, 35801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Great customer service. Always very helpful!
Business response:
Rhonda, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
Excellent customer service!!! Very knowledgeable staff & eager to help but not pushy. I just got a Golden-doodle puppy but didn't want to spend too much right off the bat (especially because I still had some things left over from my last dog, but wasn't sure what all I had). So, I explained that my main focus for my first visit was food & shampoo. They took time to explain all the options & answer my questions - they really listened to what I wanted (like non-scented & gentle shampoo) & even had suggestions that didn't feel ... read more
Business response:
Iris, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Our staff are experts in all things pet, and we are so proud to read about our team member's performance! We know that our staff are our biggest resource for our customers, and that's why we train each of our team members for over 40 hours every year o... read more
Excellent customer service!!! Very knowledgeable staff & eager to help but not pushy. I just got a Golden-doodle puppy but didn't want to spend too much right off the bat (especially because I still had some things left over from my last dog, but wasn't sure what all I had). So, I explained that my main focus for my first visit was food & shampoo. They took time to explain all the options & answer my questions - they really listened to what I wanted (like non-scented & gentle shampoo) & even had suggestions that didn't feel ... read more
Business response:
Iris, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Our staff are experts in all things pet, and we are so proud to read about our team member's performance! We know that our staff are our biggest resource for our customers, and that's why we train each of our team members for over 40 hours every year o... read more
Always helpful, friendly, and knowledgeable
Business response:
Deb, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
Always helpful, friendly, and knowledgeable
Business response:
Deb, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
Excellent service as always. The only thing I have ever had an issue with is whatever fragrance is in the store. It’s so insanely strong that I smell like it for the rest of the day. And it’s definitely not a scent I want to smell like.
Business response:
Danielle, thank you for your positive review! We are thrilled you are pleased with our customer service, but I am so sorry you aren't happy with the scent we use in our store. I will escalate this complaint to our corporate operations manager. We are working on providing a different scent for all locations so that our customers can have a better shopping experience. The scent in the store is a scented oil machine that we use company wide, and every store has one. Our regional managers do store inspections every month and one... read more
Excellent service as always. The only thing I have ever had an issue with is whatever fragrance is in the store. It’s so insanely strong that I smell like it for the rest of the day. And it’s definitely not a scent I want to smell like.
Business response:
Danielle, thank you for your positive review! We are thrilled you are pleased with our customer service, but I am so sorry you aren't happy with the scent we use in our store. I will escalate this complaint to our corporate operations manager. We are working on providing a different scent for all locations so that our customers can have a better shopping experience. The scent in the store is a scented oil machine that we use company wide, and every store has one. Our regional managers do store inspections every month and one... read more
Everyone in that HF always goes above and beyond to make sure everyone is helped and happy! They really know anything I may ask about things in there! They all need a raised
Business response:
Steven, thank you so much for your fantastic feedback! Our team works hard to go above and beyond for every customer, and it’s wonderful to see that we’ve met that goal! Come back and see us again soon!
Everyone in that HF always goes above and beyond to make sure everyone is helped and happy! They really know anything I may ask about things in there! They all need a raised
Business response:
Steven, thank you so much for your fantastic feedback! Our team works hard to go above and beyond for every customer, and it’s wonderful to see that we’ve met that goal! Come back and see us again soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 727 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open at 9:00 a.m.