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Hollywood Feed

4.9

About this business

Location details

920 Bob Wallace Ave SW, Building 300, Suite 315, Huntsville, AL, 35801, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:30 p.m.
Tue9:00 a.m. to 7:30 p.m.
Wed9:00 a.m. to 7:30 p.m.
Thu9:00 a.m. to 7:30 p.m.
Fri9:00 a.m. to 7:30 p.m.
Sat9:00 a.m. to 7:30 p.m.
Sun10:00 a.m. to 6:30 p.m.
4.9798 reviews
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Robin D.'s profile image
Robin D. 
3 years ago

very helpful staff 

Business response:

Robin, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon! 

Dorothy M.'s profile image
Dorothy M. 
3 years ago

We LOVE Hollywood Feed. Best customer service and FREE same day delivery! 

Business response:

Dorothy, we're so glad to hear you're enjoying our Same Day Delivery service!! We’re thrilled to hear that you are pleased with our customer service also. Thank you for providing us with such awesome feedback about this service! 

Dorothy M.'s profile image
Dorothy M. 
3 years ago

We LOVE Hollywood Feed. Best customer service and FREE same day delivery! 

Business response:

Dorothy, we're so glad to hear you're enjoying our Same Day Delivery service!! We’re thrilled to hear that you are pleased with our customer service also. Thank you for providing us with such awesome feedback about this service! 

Becky S.'s profile image
Becky S. 
3 years ago

Love the store and all the product selection, the associates are always eager to assist. However, the artificial scent being pumped into the store right at the front is way to strong for anyone who is remotely sensitive to scents, so much so that you leave the store smelling like it for the rest of your day 

Business response:

Thank you for reaching out to us. I am so sorry for your experience. I am escalating this complaint to our Operations Manager. The scent is from a scented oil machine that we use company wide, and every store has one. This is to keep away different pet odors out of stores. Our regional managers do store inspections every month and one of the items to be checked is the scent machine. Your complaint has been sent to the Operations and Regional Manager of this location. If you would like to reach out to the Regional Manager, Jo... read more

Becky S.'s profile image
Becky S. 
3 years ago

Love the store and all the product selection, the associates are always eager to assist. However, the artificial scent being pumped into the store right at the front is way to strong for anyone who is remotely sensitive to scents, so much so that you leave the store smelling like it for the rest of your day 

Business response:

Thank you for reaching out to us. I am so sorry for your experience. I am escalating this complaint to our Operations Manager. The scent is from a scented oil machine that we use company wide, and every store has one. This is to keep away different pet odors out of stores. Our regional managers do store inspections every month and one of the items to be checked is the scent machine. Your complaint has been sent to the Operations and Regional Manager of this location. If you would like to reach out to the Regional Manager, Jo... read more

Allison G.'s profile image
Allison G. 
3 years ago

They treat you like they are genuinely interested in your pet. 

Business response:

Allison, we are always excited to receive such incredible feedback! Great customer service is always something that we strive for, and we are happy to hear we met our goal during your most recent visit! At Hollywood Feed we are here for you and your pets, and we are dedicated. We view you and your fur babies as family like our own. Thank you for being a part of the Hollywood Feed family, and we look forward to seeing you again soon!  

Allison G.'s profile image
Allison G. 
3 years ago

They treat you like they are genuinely interested in your pet. 

Business response:

Allison, we are always excited to receive such incredible feedback! Great customer service is always something that we strive for, and we are happy to hear we met our goal during your most recent visit! At Hollywood Feed we are here for you and your pets, and we are dedicated. We view you and your fur babies as family like our own. Thank you for being a part of the Hollywood Feed family, and we look forward to seeing you again soon!  

Dana R.'s profile image
Dana R. 
3 years ago

always the absolute best customer service! I go to both locations in 35801 and love them both. always willing to help! 

Business response:

Dana, Thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pets. We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seei... read more

Dana R.'s profile image
Dana R. 
3 years ago

always the absolute best customer service! I go to both locations in 35801 and love them both. always willing to help! 

Business response:

Dana, Thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pets. We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seei... read more

Frequently asked questions about Hollywood Feed

How is Hollywood Feed rated?

Hollywood Feed has a 4.9 star rating with 798 reviews. 

When is Hollywood Feed open?

Hollywood Feed is closed now. It will open at 9:00 a.m.