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Hollywood Feed

4.9
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About this business

Hollywood Feed is a natural and holistic pet specialty retail store in Huntsville, AL. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members... read more

Location details

920 Bob Wallace Ave SW, Building 300, Suite 315, Huntsville, AL, 35801, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:30 p.m.
Tue9:00 a.m. to 7:30 p.m.
Wed9:00 a.m. to 7:30 p.m.
Thu9:00 a.m. to 7:30 p.m.
Fri9:00 a.m. to 7:30 p.m.
Sat9:00 a.m. to 7:30 p.m.
Sun10:00 a.m. to 6:30 p.m.
4.9702 reviews
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10 reviews have no rating
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Kim B.'s profile image
Kim B. 
on Birdeye

a year ago

Wonder shopping experience and the staff is very friendly and knowledgeable. What they didn't know they found out quickly. Thank you Hollywood feed! Wish there was one in my town. 

Business response:

Kim, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public, and you can view resources and training classes at hfu.hollywoodfeed.com. While we may not have one in your town, we do offer shipping from our website! We hope to assist you again very soon! 

Kim B.'s profile image
Kim B. 
on Birdeye

a year ago

Wonder shopping experience and the staff is very friendly and knowledgeable. What they didn't know they found out quickly. Thank you Hollywood feed! Wish there was one in my town. 

Business response:

Kim, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public, and you can view resources and training classes at hfu.hollywoodfeed.com. While we may not have one in your town, we do offer shipping from our website! We hope to assist you again very soon! 

Robin D.'s profile image
Robin D. 
on Birdeye

a year ago

very helpful staff 

Business response:

Robin, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon! 

Robin D.'s profile image
Robin D. 
on Birdeye

a year ago

very helpful staff 

Business response:

Robin, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon! 

Dorothy M.'s profile image
Dorothy M. 
on Birdeye

a year ago

We LOVE Hollywood Feed. Best customer service and FREE same day delivery! 

Business response:

Dorothy, we're so glad to hear you're enjoying our Same Day Delivery service!! We’re thrilled to hear that you are pleased with our customer service also. Thank you for providing us with such awesome feedback about this service! 

Dorothy M.'s profile image
Dorothy M. 
on Birdeye

a year ago

We LOVE Hollywood Feed. Best customer service and FREE same day delivery! 

Business response:

Dorothy, we're so glad to hear you're enjoying our Same Day Delivery service!! We’re thrilled to hear that you are pleased with our customer service also. Thank you for providing us with such awesome feedback about this service! 

Becky S.'s profile image
Becky S. 
on Birdeye

a year ago

Love the store and all the product selection, the associates are always eager to assist. However, the artificial scent being pumped into the store right at the front is way to strong for anyone who is remotely sensitive to scents, so much so that you leave the store smelling like it for the rest of your day 

Business response:

Thank you for reaching out to us. I am so sorry for your experience. I am escalating this complaint to our Operations Manager. The scent is from a scented oil machine that we use company wide, and every store has one. This is to keep away different pet odors out of stores. Our regional managers do store inspections every month and one of the items to be checked is the scent machine. Your complaint has been sent to the Operations and Regional Manager of this location. If you would like to reach out to the Regional Manager, Jo... read more

Becky S.'s profile image
Becky S. 
on Birdeye

a year ago

Love the store and all the product selection, the associates are always eager to assist. However, the artificial scent being pumped into the store right at the front is way to strong for anyone who is remotely sensitive to scents, so much so that you leave the store smelling like it for the rest of your day 

Business response:

Thank you for reaching out to us. I am so sorry for your experience. I am escalating this complaint to our Operations Manager. The scent is from a scented oil machine that we use company wide, and every store has one. This is to keep away different pet odors out of stores. Our regional managers do store inspections every month and one of the items to be checked is the scent machine. Your complaint has been sent to the Operations and Regional Manager of this location. If you would like to reach out to the Regional Manager, Jo... read more

Allison G.'s profile image
Allison G. 
on Birdeye

a year ago

They treat you like they are genuinely interested in your pet. 

Business response:

Allison, we are always excited to receive such incredible feedback! Great customer service is always something that we strive for, and we are happy to hear we met our goal during your most recent visit! At Hollywood Feed we are here for you and your pets, and we are dedicated. We view you and your fur babies as family like our own. Thank you for being a part of the Hollywood Feed family, and we look forward to seeing you again soon!  

Frequently asked questions about Hollywood Feed

How is Hollywood Feed rated?

Hollywood Feed has a 4.9 star rating with 702 reviews. 

When is Hollywood Feed open?

Hollywood Feed is closed now. It will open on Friday at 9:00 a.m.