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Hollywood Feed

4.9
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About this business

Hollywood Feed is a natural and holistic pet specialty retail store in Huntsville, AL. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members... read more

Location details

920 Bob Wallace Ave SW, Building 300, Suite 315, Huntsville, AL, 35801, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:30 p.m.
Tue9:00 a.m. to 7:30 p.m.
Wed9:00 a.m. to 7:30 p.m.
Thu9:00 a.m. to 7:30 p.m.
Fri9:00 a.m. to 7:30 p.m.
Sat9:00 a.m. to 7:30 p.m.
Sun10:00 a.m. to 6:30 p.m.
4.9702 reviews
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10 reviews have no rating
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Steve S.'s profile image
Steve S. 
on Birdeye

a year ago

Love that what I need is there and the customer service is great! 

Business response:

Steve, this review is awesome! Thank you for the kind words! We are proud of our stores and the teams! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We'd love to learn more about how we could improve from 4-stars to 5-stars - please email us your feedback at bark@hollywoodfeed.com. We hope to see you again soon! 

Steven C.'s profile image
Steven C. 
on Birdeye

a year ago

Customer service was above and beyond! I’m so thankful she was so knowledgeable! 

Business response:

Steven, thank you so much for such a huge compliment. We are thrilled to hear you love our store, and we're so glad to have you and your pet as part of our Feed Family! We’re very proud of the compliment on our team members. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and users can view resources and training classes at ... read more

Steven C.'s profile image
Steven C. 
on Birdeye

a year ago

Customer service was above and beyond! I’m so thankful she was so knowledgeable! 

Business response:

Steven, thank you so much for such a huge compliment. We are thrilled to hear you love our store, and we're so glad to have you and your pet as part of our Feed Family! We’re very proud of the compliment on our team members. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and users can view resources and training classes at ... read more

Katalina K.'s profile image
Katalina K. 
on Birdeye

a year ago

Great customer service. Love the parking spot right up front. Highly recommend! 

Business response:

Katalina, thank you so much for your fantastic feedback! Our team works hard to go above and beyond for every customer, and it’s wonderful to see that we’ve met that goal! Come back and see us again soon! 

Robert M.'s profile image
Robert M. 
on Birdeye

a year ago

Very helpful and informative about the product I purchased and my very first visit. 

Business response:

Robert, thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We understand that pets are a huge part of our customers' lives, and we make it our mission to make them and you a part of the Feed Family! We've now opened up much of our internal training to the public that users can view resources and training classes at hfu.hollywoodfeed.com.  It is always a pleasure to have such wonderful f... read more

Katalina K.'s profile image
Katalina K. 
on Birdeye

a year ago

Great customer service. Love the parking spot right up front. Highly recommend! 

Business response:

Katalina, thank you so much for your fantastic feedback! Our team works hard to go above and beyond for every customer, and it’s wonderful to see that we’ve met that goal! Come back and see us again soon! 

Robert M.'s profile image
Robert M. 
on Birdeye

a year ago

Very helpful and informative about the product I purchased and my very first visit. 

Business response:

Robert, thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We understand that pets are a huge part of our customers' lives, and we make it our mission to make them and you a part of the Feed Family! We've now opened up much of our internal training to the public that users can view resources and training classes at hfu.hollywoodfeed.com.  It is always a pleasure to have such wonderful f... read more

Lori N.'s profile image
Lori N. 
on Birdeye

a year ago

The customer service was fantastic! She was extremely knowledgeable and helpful. 

Business response:

Lori, we’re very proud of the compliment on our team members. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and users can view resources and training classes at hfu.hollywoodfeed.com. Thank you for your five-star review! We hope to see you again soon! 

Lori N.'s profile image
Lori N. 
on Birdeye

a year ago

The customer service was fantastic! She was extremely knowledgeable and helpful. 

Business response:

Lori, we’re very proud of the compliment on our team members. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and users can view resources and training classes at hfu.hollywoodfeed.com. Thank you for your five-star review! We hope to see you again soon! 

Frequently asked questions about Hollywood Feed

How is Hollywood Feed rated?

Hollywood Feed has a 4.9 star rating with 702 reviews. 

When is Hollywood Feed open?

Hollywood Feed is closed now. It will open on Saturday at 9:00 a.m.