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5235 John F Kennedy Blvd, North Little Rock, AR, 72116, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
The NLR store is my go-to store! Everyone is welcoming and helpful. The store is always organized and appealing. My dog loves the food and has favorite treats that can be lasting and good for his teeth. The pet shampoo is great. I can wash my dog outside in warm weather or use the self-bath area in the store or book with the groomer. The computer keeps up with points on products so you get a free bag of food, for instance, after buying 12 bags. My dog and I are very grateful for our neighborhood store š¾Ā
Business response:
We are THRILLED to hear about your wonderful experience at our #19 - John F Kennedy store. We think theyāre pretty great too! Because of awesome customers like you, we were ranked 1 in the Pet Care category in Newsweek's America's Best Retailers 2022. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for the review and hope to see you again soon!Ā
Always informative if I have questions about products and very polite. Also like that I can price match because I rather shop here than any other pet store.Ā
Business response:
Thank you so much for your fabulous review. We love hearing about the wonderful experiences our customers have had at our establishment! A great thing we are able to offer when it comes to pricing is our amazing price match guarantee! If you find a competitor that has the same product at a lower price, don't hesitate to let us know. We are happy to match that price for you Tanya! Thank you for your feedback and we hope to see you again soon!Ā
Excellent customer service! Friendly, knowledgeable personnel! Itās obvious that the manager, Grant, was a cat in a previous life because he is so respected, venerated by his employees.Ā
Great customer serviceĀ
Great customer service. The North Little Rock employees are terrific. We are fostering a dog and after listening to me about his character and habits, they are so helpful recommending what will work with the dog. I have been especially impressed with the recommendations on things to chew as the dog is an aggressive chewer. I never would have thought to try the special Himalayan yak cheese chew. It keeps him calm for a couple hours inside at night before we all go to bed. And lasts days! I like the knowledgeable personal assi...Ā read more
Cashiers were super nice and attentive - can't wait to go back!Ā
These guys are awesome! So knowledgeable and helpful. And so nice! Five stars!!šš¼Ā
Business response:
Sharon, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We are pleased to read they were able to provide you with the best possible service. Our JFK store has a great team, and we are proud of them! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. We're thrilled you're pleased and visit us again soon! Dorcus M. Customer Service Manager Hollywood Feed Be sure to visit ...Ā read more
Friendly, knowledgeable staff! The same day delivery has helped me so much! I love Hollywood Feed!Ā
Business response:
Thank you so much for the kind words, Samantha! We love you too! Our team works hard each day to ensure that we are providing the best products at the best prices. We go through about 40-50 hours of classroom-style training each year to stay up to date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies! We've opened up much of our internal training to the public and you can view resources and training classes at hfu.hollywoodfeed.com. Come back and ...Ā read more
Erin is a great groomer.Ā
Business response:
Hi Sheila and Mac, thank you for being our 5-star customers! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We are pleased to hear that Erin was able to provide you with the best possible service. Our groomers love to make every pet look and feel like royalty and we're thrilled to know that she has met your expectations! Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon! Michael S Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfeed.c...Ā read more
Hollywood Feed has a 4.9 star rating with 1,669 reviews.Ā
Hollywood Feed is open now. It will close at 7:30 p.m.Ā