Hollywood Feed

Business response:

Sharon, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We are pleased to read they were able to provide you with the best possible service. Our JFK store has a great team, and we are proud of them! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. We're thrilled you're pleased and visit us again soon! Dorcus M. Customer Service Manager Hollywood Feed Be sure to visit ... read more

Business response:

Thank you so much for the kind words, Samantha! We love you too! Our team works hard each day to ensure that we are providing the best products at the best prices. We go through about 40-50 hours of classroom-style training each year to stay up to date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies! We've opened up much of our internal training to the public and you can view resources and training classes at hfu.hollywoodfeed.com. Come back and ... read more

Business response:

A 5-star review from a 5-star customer! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public, and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very so... read more

Business response:

Hi Sheila and Mac, thank you for being our 5-star customers! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We are pleased to hear that Erin was able to provide you with the best possible service. Our groomers love to make every pet look and feel like royalty and we're thrilled to know that she has met your expectations! Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon! Michael S Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfeed.c... read more

Business response:

Kim, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon! Bryan Y. Customer Service Liaison Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees w... read more

Business response:

Thank you Helen for the wonderful review! Erin is an awesome team member and we are grateful to have them in our store! We are happy that they were able to give you the best customer service and help you find the best products for your furbaby. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for visiting Hollywood Feed and being a part of our family! We look forward to seeing you soon! Deetrik G. Customer Service Liaison Hollywood Feed Be sure to... read more