This profile has been claimed by the business owner or representative.
Hollywood Feed
- Pet Stores
- Toledo, OH
About this business
Location details
3504 Secor Rd, Toledo, OH, 43606, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
We originally had a small mixup on my order, but Hollywood Feed contacted me and were fantastic at getting it corrected. They were very helpful and courteous and made a special trip to deliver the items ordered 😀Â
Business response:
Thank you so much for your kind words and understanding! We’re sorry again for the initial mix-up, but we’re so glad we could make things right quickly. It’s always our goal to provide helpful, courteous service and go the extra mile when needed! We truly appreciate your patience and support, and we look forward to serving you and your pets again soon!Â
I had wanted Pronto on all three bags of food, but received Nuggets on the two bags of chicken. I am not sure if that was a miss communication 🤔Â
Business response:
We're so sorry for the mix-up with your order! It’s possible there was a miscommunication, and we truly appreciate you bringing it to our attention. We’d love the opportunity to make this right for you—please don’t hesitate to reach out to us at 1-888-816-8691 so we can get this resolved as quickly as possible. Thank you for your patience, and we’re here to help however we can!Â
Location ! Its horrible! One way in very little parking your store was much better in the Holland zip code and it was only 25 min away from my location. Now its a 45min drive which is why I wont be making the drive anymore I went to the toledo location 2 and there will not a 3 time I will be ordering what I need off lineÂ
Business response:
Erica, thank you for sharing your feedback about our Toledo Hollywood Feed Store. We’re truly sorry to hear that the location and parking have made your visits difficult. While our individual store teams don’t control location decisions, we completely understand your frustration and appreciate you letting us know. Your review will also be escalated to the regional manager for further review. If you’re open to it, we encourage you to reach out to Angelina, the regional manager for the area, at angelinawoods@hollywoodfeed.com ... read more
Always a good visitÂ
Business response:
Jeff, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the great services we offer, the quality products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon at Hollywood Feed on 3504 Secor Rd, Toledo, OH - 43606 !Â
Slways friendly and helpfulÂ
Business response:
Thank you for your kind words, Jeff! We're glad to hear that you find our staff friendly and helpful. We appreciate your support and look forward to serving you and your pet again soon.Â
I used to go there all the time when you first opened with your management at the time I think her name was Gina and they all knew me by first name went out of their way to special order anything I wanted but in the last year and a half I don't know what has happened? I don't mean to be mean but the staff is not what they used to be the other staff used to order some of the special dog food I wanted in this staff won't even have it I gave up and ended up going someplace else most of the time. Your staff makes all the differe... read more
I used to go there all the time when you first opened with your management at the time I think her name was Gina and they all knew me by first name went out of their way to special order anything I wanted but in the last year and a half I don't know what has happened? I don't mean to be mean but the staff is not what they used to be the other staff used to order some of the special dog food I wanted in this staff won't even have it I gave up and ended up going someplace else most of the time. Your staff makes all the differe... read more
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.8 star rating with 645 reviews.Â
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open tomorrow at 9:00 a.m.Â