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Hollywood Feed
- Pet Stores
- Chapel Hill, NC
About this business
Hollywood Feed is a natural and holistic pet specialty retail store in Chapel Hill, NC. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family member... read more
Location details
83 S Elliot Rd, Suite 150, Chapel Hill, NC, 27514, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Barbara was very helpful today as I placed a delivery order. She’s kind, friendly and takes her time with me. Delivery was great .
Business response:
Sanford, we are so grateful for your wonderful feedback! We are pleased to hear that Barbara at our Village Plaza location was able to provide you with the best possible service while taking your Same Day Delivery order. Great customer service is something that we strive for, and we are happy to hear we have met that goal. Thank you, and we hope to see you again soon.
Barbara was very helpful today as I placed a delivery order. She’s kind, friendly and takes her time with me. Delivery was great .
Business response:
Sanford, we are so grateful for your wonderful feedback! We are pleased to hear that Barbara at our Village Plaza location was able to provide you with the best possible service while taking your Same Day Delivery order. Great customer service is something that we strive for, and we are happy to hear we have met that goal. Thank you, and we hope to see you again soon.
Love the team in my Chapel Hill Location! Everyone is super friendly and very knowledgable. My pup loves being doted on when he walks into the store. Great bargains too!
Business response:
We are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great too! Thank you for the review and hope to see you again soon!
This store is not only a fun place to shop, but also a valuable town resource. Staff are invested in their work, highly trained, will deliver food in a hurricane (yes, they have done this for me within the hour), and will provide excellent compensation for any purchase dissatisfaction.
Business response:
Pam, thank you for your brilliant review! Our staff are experts in all things pet, and we are so proud to read about our team member's performance! We know that our staff are our biggest resource for our customers, and that's why we train each of our team members for over 40 hours every year on our products, pet health, and nutrition so that they can make excellent recommendations for you and your pets. Just so you know, we are now offering much of our internal training to the public, and you can view resources and training ... read more
Friendly customer service Clean store Would be a five star if always had products But understand bc of circumstances
Business response:
Deborah, thank you for the kind words and feedback. We are proud of our stores and the teams! Although every visit may not be perfect we thank you for continuing to shop with us. Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We would like to know the products you were looking for so we can further assist you. We ask that you contact our Customer Service Department at 888-816-8691 to further assist you i... read more
This store is not only a fun place to shop, but also a valuable town resource. Staff are invested in their work, highly trained, will deliver food in a hurricane (yes, they have done this for me within the hour), and will provide excellent compensation for any purchase dissatisfaction.
Business response:
Pam, thank you for your brilliant review! Our staff are experts in all things pet, and we are so proud to read about our team member's performance! We know that our staff are our biggest resource for our customers, and that's why we train each of our team members for over 40 hours every year on our products, pet health, and nutrition so that they can make excellent recommendations for you and your pets. Just so you know, we are now offering much of our internal training to the public, and you can view resources and training ... read more
Friendly customer service Clean store Would be a five star if always had products But understand bc of circumstances
Business response:
Deborah, thank you for the kind words and feedback. We are proud of our stores and the teams! Although every visit may not be perfect we thank you for continuing to shop with us. Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We would like to know the products you were looking for so we can further assist you. We ask that you contact our Customer Service Department at 888-816-8691 to further assist you i... read more
amazing customer service - such knowledgable and helpfull staff members!!
Business response:
Jamie, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. We're thrilled you're pleased, and visit us again soon!
amazing customer service - such knowledgable and helpfull staff members!!
Business response:
Jamie, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. We're thrilled you're pleased, and visit us again soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 5 star rating with 291 reviews.
When is Hollywood Feed open?
Hollywood Feed is open now. It will close at 7:30 p.m.
Need help? Contact us.
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