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Hollywood Feed

5.0

About this business

Hollywood Feed is a natural and holistic pet specialty retail store in Chapel Hill, NC. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family member... read more

Location details

83 S Elliot Rd, Suite 150, Chapel Hill, NC, 27514, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:30 p.m.
Tue9:00 a.m. to 7:30 p.m.
Wed9:00 a.m. to 7:30 p.m.
Thu9:00 a.m. to 7:30 p.m.
Fri9:00 a.m. to 7:30 p.m.
Sat9:00 a.m. to 7:30 p.m.
Sun10:00 a.m. to 6:30 p.m.
5.0298 reviews
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Kate H.'s profile image
Kate H. 
on Birdeye

2 years ago

Excellent customer service, very knowledgeable. Looking forward to going back. 

Business response:

Kate, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. We're thrilled you're pleased. Come visit us again soon!  

Kate H.'s profile image
Kate H. 
on Birdeye

2 years ago

Excellent customer service, very knowledgeable. Looking forward to going back. 

Business response:

Kate, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. We're thrilled you're pleased. Come visit us again soon!  

Dana M.'s profile image
Dana M. 
on Birdeye

2 years ago

Delightful store, great staff 

Business response:

Dana, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon! 

Dana M.'s profile image
Dana M. 
on Birdeye

2 years ago

Delightful store, great staff 

Business response:

Dana, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon! 

Cameron P.'s profile image
Cameron P. 
on Birdeye

2 years ago

I'd love to see a wider variety of cat food, the location is very convenient and staff is friendly and helpful, but my cat has a chicken allergy and I could only find one bag of dry food with no chicken, meaning I had no choice for the rest of the ingredient makeup. 

Business response:

Cameron, at Hollywood Feed, we make sure to offer appropriate products based on what our customers request. Statistically speaking, 42.5% of Americans own a dog, while only 28.6% own a cat. Among pet owners, 63.4% own a dog and 42.7% own a cat. Therefore, due to market demand, we do offer more retail space for dog products than cat products. We are always open to new suggestions for products, so if ever you feel there is something specific you would like to look into us carrying, feel free to email us at bark@hollywoodfeed.c... read more

Cameron P.'s profile image
Cameron P. 
on Birdeye

2 years ago

I'd love to see a wider variety of cat food, the location is very convenient and staff is friendly and helpful, but my cat has a chicken allergy and I could only find one bag of dry food with no chicken, meaning I had no choice for the rest of the ingredient makeup. 

Business response:

Cameron, at Hollywood Feed, we make sure to offer appropriate products based on what our customers request. Statistically speaking, 42.5% of Americans own a dog, while only 28.6% own a cat. Among pet owners, 63.4% own a dog and 42.7% own a cat. Therefore, due to market demand, we do offer more retail space for dog products than cat products. We are always open to new suggestions for products, so if ever you feel there is something specific you would like to look into us carrying, feel free to email us at bark@hollywoodfeed.c... read more

Faith's profile image
Faith 
on Birdeye

2 years ago

I was greeted, the store was clean and beautiful, fully stocked, I met a gorgeous, sweet German Shepherd named Marley and her owner who both interacted with my little Chihuahua on his first time out. Will shop there again OFTEN! 

Business response:

Faith, thank you so much for your excellent review! Our team strives to make every customer’s shopping experience a pleasant one, which is why we keep our stores tidy and organized while offering the best customer service possible! We are thrilled to have such amazing feedback. Hope to see you again soon! 

Faith's profile image
Faith 
on Birdeye

2 years ago

I was greeted, the store was clean and beautiful, fully stocked, I met a gorgeous, sweet German Shepherd named Marley and her owner who both interacted with my little Chihuahua on his first time out. Will shop there again OFTEN! 

Business response:

Faith, thank you so much for your excellent review! Our team strives to make every customer’s shopping experience a pleasant one, which is why we keep our stores tidy and organized while offering the best customer service possible! We are thrilled to have such amazing feedback. Hope to see you again soon! 

Caleb R.'s profile image
Caleb R. 
on Birdeye

2 years ago

Just love this store. They always give a complimentary treat and a hand written note included in our orders. Our Great Dane Maynard loves the bully sticks. Thank you! 

Business response:

Caleb, thank you so much for such a huge compliment. We are thrilled to hear you love our store, and we're so glad to have you and your pet as part of our Feed Family! Come back and see us again soon. 

Frequently asked questions about Hollywood Feed

How is Hollywood Feed rated?

Hollywood Feed has a 5 star rating with 298 reviews. 

When is Hollywood Feed open?

Hollywood Feed is open now. It will close at 7:30 p.m.