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Hollywood Feed
- Pet Stores
- Chapel Hill, NC
About this business
Location details
83 S Elliot Rd, Suite 150, Chapel Hill, NC, 27514, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
This store is not only a fun place to shop, but also a valuable town resource. Staff are invested in their work, highly trained, will deliver food in a hurricane (yes, they have done this for me within the hour), and will provide excellent compensation for any purchase dissatisfaction.
Business response:
Pam, thank you for your brilliant review! Our staff are experts in all things pet, and we are so proud to read about our team member's performance! We know that our staff are our biggest resource for our customers, and that's why we train each of our team members for over 40 hours every year on our products, pet health, and nutrition so that they can make excellent recommendations for you and your pets. Just so you know, we are now offering much of our internal training to the public, and you can view resources and training ... read more
Friendly customer service Clean store Would be a five star if always had products But understand bc of circumstances
Business response:
Deborah, thank you for the kind words and feedback. We are proud of our stores and the teams! Although every visit may not be perfect we thank you for continuing to shop with us. Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We would like to know the products you were looking for so we can further assist you. We ask that you contact our Customer Service Department at 888-816-8691 to further assist you i... read more
This store is not only a fun place to shop, but also a valuable town resource. Staff are invested in their work, highly trained, will deliver food in a hurricane (yes, they have done this for me within the hour), and will provide excellent compensation for any purchase dissatisfaction.
Business response:
Pam, thank you for your brilliant review! Our staff are experts in all things pet, and we are so proud to read about our team member's performance! We know that our staff are our biggest resource for our customers, and that's why we train each of our team members for over 40 hours every year on our products, pet health, and nutrition so that they can make excellent recommendations for you and your pets. Just so you know, we are now offering much of our internal training to the public, and you can view resources and training ... read more
Friendly customer service Clean store Would be a five star if always had products But understand bc of circumstances
Business response:
Deborah, thank you for the kind words and feedback. We are proud of our stores and the teams! Although every visit may not be perfect we thank you for continuing to shop with us. Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We would like to know the products you were looking for so we can further assist you. We ask that you contact our Customer Service Department at 888-816-8691 to further assist you i... read more
amazing customer service - such knowledgable and helpfull staff members!!
Business response:
Jamie, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. We're thrilled you're pleased, and visit us again soon!
amazing customer service - such knowledgable and helpfull staff members!!
Business response:
Jamie, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. We're thrilled you're pleased, and visit us again soon!
Great help. Answered all my questions. Helped with purchases to my car.
Business response:
Ellen, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. We're thrilled you're pleased, and visit us again soon!
Great help. Answered all my questions. Helped with purchases to my car.
Business response:
Ellen, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. We're thrilled you're pleased, and visit us again soon!
This place is really awesome. They are very helpful and even send out hand written letters with their products as a thank you.
Business response:
Thank you so much for your amazing feedback, Caleb! Our team works hard to provide the best customer service possible, and we are so happy to hear we accomplished that goal during your most recent visit. Come see us again soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 376 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open tomorrow at 9:00 a.m.