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Hollywood Feed

5.0
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About this business

Hollywood Feed is a natural and holistic pet specialty retail store in Mckinney, TX. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members t... read more

Location details

9245 Virginia Pkwy, Suite 700, Mckinney, TX, 75071, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:30 p.m.
Tue9:00 a.m. to 7:30 p.m.
Wed9:00 a.m. to 7:30 p.m.
Thu9:00 a.m. to 7:30 p.m.
Fri9:00 a.m. to 7:30 p.m.
Sat9:00 a.m. to 7:30 p.m.
Sun10:00 a.m. to 6:30 p.m.
5.01,281 reviews
5
1,179
4
39
3
9
2
0
1
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54 reviews have no rating
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Kay N.'s profile image
Kay N. 
on Birdeye

a year ago

Always very helpful. Can find what I need and want. 

Cindy R.'s profile image
Cindy R. 
on Birdeye

a year ago

Love the staff! But whenever I come to get the food - sometimes you’re out. Especially Science Diet Lite small bites & lamb small bites. I usually get the medium bag. Other than that I’m good! 

Business response:

Cindy, this review is amazing! Thank you for the kind words! We are proud of our stores and the teams! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! Science Diet is having trouble keeping up with demand on all of their products as a company. We wish we had control, but we have to be patient for the sake pf our customers. Thank you for shopping at Hollywood Feed. Dorcus M. Customer Service Manager Holly... read more

Earmachia B.'s profile image
Earmachia B. 
on Birdeye

a year ago

i have been bringing my pup and ahoooing here for over 2 years. They are so helpful and have wonderful products. 

Business response:

Earmachia, A 5-star review from a 5-star customer! We love seeing you bring your furbaby in while you are shopping with us! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public, and you can view reso... read more

Richard M.'s profile image
Richard M. 
on Birdeye

a year ago

I love how the team members answer the phone with such enthusiasm and kindness. They exhibit, patience, and compassion in a way that is uniquely Hollywood feed. I really appreciate the ability to order over the phone because of my visual impairment, and I greatly appreciate the ability to have things delivered to my home so I can keep my kitties fed! Thank you all, love you very much! 

Business response:

Richard, Thank you for the kind words! We appreciate your continued support! Our Mckinney store has a great team, and we are proud of them! They are a true symbol of what Hollywood Feed stands for, and we are happy they have exceeded your expectations. Our team works hard every day to ensure great customer service to every customer and provide professional recommendations and advice. At Hollywood Feed we are here for you and your pets, and we are dedicated. Our Same Day Delivery Service was made for the convenience of our c... read more

Jodi Z.'s profile image
Jodi Z. 
on Birdeye

a year ago

Love this store!! Staff is always friendly, amazing and helpful 🐾🖤 

Business response:

Jodi, We love you, too! Thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pets. We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We loo... read more

Charleen K.'s profile image
Charleen K. 
on Birdeye

a year ago

Always helpful 

Business response:

Charleen, thank you for being our 5-star customer! We appreciate you and value your support! We are dedicated and committed to you and your pet(s) at Hollywood Feed. We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to s... read more

Dawn Y.'s profile image
Dawn Y. 
on Birdeye

a year ago

Their home delivery is FAST. The staff knows their products and treats the customer with respect. 

Business response:

Dawn, thank you for the awesome review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and we're happy we had your dog's specific food in our store. Our Same Day Delivery Service was made for the convenience of our customers in all situations. And we strive to provide speedy service for all our customers! We are always here for your pet needs! We're thrilled you're pleased and hope to deliver to you again soon! Michael S Customer Service Hollywood Feed ... read more

Joyce F.'s profile image
Joyce F. 
on Birdeye

a year ago

Excellent service 

Business response:

Joyce, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to see... read more

Kim M.'s profile image
Kim M. 
on Birdeye

a year ago

Great customer service and dog groomer! 

Business response:

We are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great too! Because of awesome customers like you, we were ranked 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for the review and hope to see you again soon! Taylor M. Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University a... read more

Frequently asked questions about Hollywood Feed

How is Hollywood Feed rated?

Hollywood Feed has a 5 star rating with 1,281 reviews. 

When is Hollywood Feed open?

Hollywood Feed is closed now. It will open tomorrow at 9:00 a.m.