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Hollywood Feed

5.0

About this business

Hollywood Feed is a natural and holistic pet specialty retail store in Little Elm, TX. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members... read more

Location details

1618 FM 423, Suite 300, Frisco, TX, 75034, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:30 p.m.
Tue9:00 a.m. to 7:30 p.m.
Wed9:00 a.m. to 7:30 p.m.
Thu9:00 a.m. to 7:30 p.m.
Fri9:00 a.m. to 7:30 p.m.
Sat9:00 a.m. to 7:30 p.m.
Sun10:00 a.m. to 6:30 p.m.
5.01,209 reviews
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Nancy F.'s profile image
Nancy F. 
on Birdeye

2 years ago

Excellent service and very friendly and helpful staff. Everything about this place is good. 

Business response:

Nancy, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public, and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon! 

Login L.'s profile image
Login L. 
on Birdeye

2 years ago

Super helpful employees! 

Business response:

Login, thanks so much for this great review! Our team works hard to be well informed on the products we carry and provide the highest level of customer service possible. We hope to see you again soon! 

Lindsay S.'s profile image
Lindsay S. 
on Birdeye

2 years ago

Always great! Staff is always super helpful! 

Business response:

Lindsay, thank you so much for your stellar review! We're so thrilled that our employees were able to help you out. Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. Come visit us again soon! 

Chris J.'s profile image
Chris J. 
on Birdeye

2 years ago

Great customer service! Staff is always very helpful. 

Business response:

Chris, thank you so much for your stellar review! We're so thrilled that our employees were able to help you out. Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. Come visit us again soon! 

Tiwana B.'s profile image
Tiwana B. 
on Birdeye

2 years ago

The employees are very accommodating & helpful. They always address you upon entering the store. 

Business response:

Tiwana, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon! 

Pamela D.'s profile image
Pamela D. 
on Birdeye

2 years ago

Excellent customer service 

Business response:

Pamela, thank you so much for your fantastic feedback! Our team works hard to go above and beyond for every customer, and it’s wonderful to see that we’ve met that goal! Come back and see us again soon! 

Michele S.'s profile image
Michele S. 
on Birdeye

2 years ago

Thanks 

Business response:

Michele, thank you for the positive feedback! We are proud of our stores and the teams! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We'd love to learn more about how we could improve from 4-stars to 5-stars - please email us your feedback at bark@hollywoodfeed.com. We hope to see you again soon! 

Alfredo H.'s profile image
Alfredo H. 
on Birdeye

2 years ago

The staff is always very pleasant and very knowledgeable of their products. They always tend to go above and beyond in assisting with product or any questions regarding their products. My favorite thing about them is that they never try to push a product on you and always offer a refund if your pet does not agree with or is not satisfied with the product. 

Business response:

Alfredo, thank you for this glowing review! Our team works hard each day to ensure that we are providing the best products at the best prices. We go through about 40-50 hours of classroom-style training each year to stay up to date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies! We've opened up much of our internal training to the public and you can view resources and training classes at hfu.hollywoodfeed.com. Come back and see us again soon! 

Michele S.'s profile image
Michele S. 
on Birdeye

2 years ago

Thanks 

Business response:

Michele, thank you for the positive feedback! We are proud of our stores and the teams! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We'd love to learn more about how we could improve from 4-stars to 5-stars - please email us your feedback at bark@hollywoodfeed.com. We hope to see you again soon! 

Frequently asked questions about Hollywood Feed

How is Hollywood Feed rated?

Hollywood Feed has a 5 star rating with 1,209 reviews. 

When is Hollywood Feed open?

Hollywood Feed is open now. It will close at 7:30 p.m.