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Hollywood Feed
- Pet Stores
- Frisco, TX
About this business
Hollywood Feed is a natural and holistic pet specialty retail store in Little Elm, TX. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members... read more
Location details
1618 FM 423, Suite 300, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Always so helpful
Business response:
Heather, thank you so much for your fantastic feedback! Our team works hard to go above and beyond for every customer, and it’s wonderful to see that we’ve met that goal! Come back and see us again soon!
Always informed and helpful
Business response:
Mary, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public, and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon!
Nice employees, clean store
Business response:
Olga, we are so grateful for your wonderful feedback! We are pleased to hear that our Little Elm location was able to provide you with the best possible service. Great customer service is something that we strive for. Thank you, and we hope to see you again soon.
I do enjoy this store the more I shop there. I was however surprised that when I asked on Monday about the Black Friday deals and the girl told me we have none, the following morning I received an email with all your deals. She could have been better informed and more transparent when I asked. Most retailers send out communication to the team well before a promotional event so they can be informed. This was not the case this week at HF. They could not have cared, and I did buy toys, which the add said there were BOGO 50%. Di... read more
Business response:
Thank you Paul for being a loyal Hollywood Feed customer! We appreciate your support and the 5-stars! We take pride in the services we offer, the products we sell, and the pets and people we help every day. I apologize for the less than exemplary customer service you received from our team member at our Little Elm store. Our staff receives daily updates on our products and sale promotions in order to keep customers like you well informed while shopping. As Hollywood Feed is not having an official Black Friday Sale there will... read more
I never used the delivery service before! What a treat! Ms Zoey and I thank you for the quick response!
Business response:
Joan, we are thrilled you are pleased with our speedy Same Day Delivery Service. Thank you for the wonderful feedback. Hope to see you and Ms Zooey again soon!
Everyone is always so helpful here. Shopped in Memphis for years. Glad to find one here when I moved here. Such quality products and great staff!
Business response:
Connie, we are so grateful for your wonderful feedback! We are pleased to hear that our Little Elm location was able to provide you with the best possible service. Great customer service is something that we strive for. We are so happy that your fur-baby enjoys our products, and we hope to see you again soon!
I do enjoy this store the more I shop there. I was however surprised that when I asked on Monday about the Black Friday deals and the girl told me we have none, the following morning I received an email with all your deals. She could have been better informed and more transparent when I asked. Most retailers send out communication to the team well before a promotional event so they can be informed. This was not the case this week at HF. They could not have cared, and I did buy toys, which the add said there were BOGO 50%. Di... read more
Business response:
Thank you Paul for being a loyal Hollywood Feed customer! We appreciate your support and the 5-stars! We take pride in the services we offer, the products we sell, and the pets and people we help every day. I apologize for the less than exemplary customer service you received from our team member at our Little Elm store. Our staff receives daily updates on our products and sale promotions in order to keep customers like you well informed while shopping. As Hollywood Feed is not having an official Black Friday Sale there will... read more
I never used the delivery service before! What a treat! Ms Zoey and I thank you for the quick response!
Business response:
Joan, we are thrilled you are pleased with our speedy Same Day Delivery Service. Thank you for the wonderful feedback. Hope to see you and Ms Zooey again soon!
Everyone is always so helpful here. Shopped in Memphis for years. Glad to find one here when I moved here. Such quality products and great staff!
Business response:
Connie, we are so grateful for your wonderful feedback! We are pleased to hear that our Little Elm location was able to provide you with the best possible service. Great customer service is something that we strive for. We are so happy that your fur-baby enjoys our products, and we hope to see you again soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 5 star rating with 1,209 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open tomorrow at 9:00 a.m.