Hollywood Feed

4.9

Pet Stores
Charlotte, NC

About this business

Retail Pet Stores

Location details

4815 Berewick Town Center Dr, Ste G, Charlotte, NC, 28278, United States

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Weekday	Schedule	Status
Mon	9:00 a.m. to 7:30 p.m.
Tue	9:00 a.m. to 7:30 p.m.
Wed	9:00 a.m. to 7:30 p.m.
Thu	9:00 a.m. to 7:30 p.m.
Fri	9:00 a.m. to 7:30 p.m.
Sat	9:00 a.m. to 7:30 p.m.
Sun	10:00 a.m. to 6:30 p.m.

4.9403 reviews

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Julie B.

3 years ago

The staff at this location goes above & beyond for their customers. They remember our dogs' names and other details as well. It's a pleasure to shop there.

Business response:

Julie, thank you for the amazing review! We pride ourselves on having the best customer service you can find in market, we treat everyone, with or without fur, like they are family. We try to remember all the small details! We appreciate you and we hope to see you again soon!

Brandy C.

3 years ago

Excellent customer service and extremely helpful!

Business response:

Brandy, thank you for being our 5-star customer! We appreciate you and value your support! We are dedicated and committed to you and your pet(s) at Hollywood Feed. We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to see... read more

Sean T.

3 years ago

Great customer service and super friendly throughout our visit!

Business response:

Thank you Sean for the kind words! We appreciate your continued support! Our store has a great team, and we are proud of them! They are a true symbol of what Hollywood Feed stands for, and we are happy they have exceeded your expectations. Our team works hard every day to ensure great customer service to every customer and provide professional recommendations and advice. At Hollywood Feed we are here for you and your pet(s), and we are dedicated. We view you and your fur babies as family, like our own. Thank you for being a ... read more

Pam L.

3 years ago

Great customer service

Business response:

Pam, We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon! Michael S Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & be... read more

John W.

3 years ago

Chelsi was awesome 🤩 help me with advice getting my male cat neutered.

Business response:

Thank you John for the wonderful review! Chelsi is an awesome team member and we are grateful to have them in our store! We are happy that they were able to give you the best customer service and help you find the best food for your cat. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for visiting Hollywood Feed and being a part of our family! We look forward to seeing you soon!

Tim O.

3 years ago

Great customer service!!!

Business response:

We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon!

Paola S.

3 years ago

Great customer service friendly people !!!!

Business response:

Paola, We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon! Michael S Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health &... read more

Ben H.

3 years ago

Great customer service. Came in looking for replacement dog food and they helped me look at the main ingredients of the dog food I normally got to make sure it was going to be an easy transition. They looked at almost all of the dog food in the store to give me a few options for replacing the food. I will be back.

Business response:

Ben, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seein... read more

Yvette C.

3 years ago

My experience was great. Very helpful employee. Will continue to shop.

Business response:

A 5-star review from a 5-star customer! Thank you for the great feedback, Yvette! Because of awesome customers like you we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon!