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Hollywood Feed
- Pet Stores
- Southaven, MS
About this business
Location details
356 Goodman Rd E, Southaven, MS, 38671, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Very friendly and always helpful!Â
Business response:
Shannon, thank you for the wonderful 5-star review of our Southaven Hollywood Feed. We're thrilled to hear that the team has consistently provided friendly and helpful service during your visits. We appreciate you choosing to shop with us and look forward to welcoming you and your pet family back again soon!Â
The staff is pushy overbearing by just let customers shop in peaceÂ
Business response:
Hi Michael, thank you for your feedback. We genuinely appreciate you taking the time to share your experience, even if it wasn’t exactly what you expected. Our goal is always to provide helpful and attentive service while making every customer feel comfortable, so we are sorry if it came across as pushy or overbearing. We will share your comments with the team as a reminder to give customers the space they need while still being available to answer questions or offer guidance if wanted. Your input helps us improve, and we ho... read more
Always has what my dog needs! 😊Â
Business response:
Thank you for sharing! We’re so glad to hear that we’re able to provide exactly what your dog needs. We appreciate your support!Â
Excellent! Always so helpful and friendly!Â
Business response:
We are thrilled to hear you found our team helpful and friendly! Your excellent experience means everything to us.Â
Always helpful and friendlyÂ
Business response:
Lusia, thank you for your kind words! The Southaven Hollywood Feed team is delighted to know you consistently receive helpful and friendly service. We appreciate your support and look forward to your next visit! Â
Macy loved her Birthday cookie😊Â
Business response:
We’re so happy to hear that Macy enjoyed her birthday cookie! Thank you for sharing—wishing her many more happy and tasty birthdays!Â
I highly recommend Hollywood Feed. They're very knowledgeable about the health and care of my dogs. The customer service is 5 star by itself.Â
Business response:
Thank you so much, James! We’re thrilled to hear that you had such a positive experience at Hollywood Feed. Our team takes great pride in providing knowledgeable guidance on pet health and care, so it’s wonderful to know that it made a difference for you and your dogs. Hearing that our customer service stood out as five-star truly means a lot to us. We look forward to welcoming you and your furry friends back to the store soon and continuing to provide the support and care you expect!Â
I love Hollywood feed, the employees are always great about making sure I find what I need. I was disappointed this time though. After checking out with a bag of cat food and two bags of litter in my cart, I told the girl checking me out I could get it to my car on my own. However, when I got to the door I struggled a bit getting the door open and exiting with the cart. There were 2 employees standing right there, too consumed with their phones and conversation to notice I could have used a hand in my exit.Â
Business response:
Thank you so much for taking the time to share your experience, Julie. We’re thrilled to hear that you generally love visiting Hollywood Feed and appreciate the care and attention our team provides when helping you find what you need. That said, we sincerely apologize for the experience you had during your recent visit. We completely understand how frustrating it must have been to be left to manage your cart and purchases on your own while trying to navigate the door, especially when employees were nearby but distracted. Th... read more
We had a very informative sales person talk us through our purchases.Â
Business response:
Thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. We're thrilled you're pleased with our service and we can't wait to see you again soon! Â
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 2,190 reviews.Â
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open tomorrow at 10:00 a.m.Â