Hollywood Feed's cover image
Claimed

This profile has been claimed by the business owner or representative.

Hollywood Feed

4.9
Get directions

About this business

Hollywood Feed is a natural and holistic pet specialty retail store in Southaven, MS. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members ... read more

Location details

356 Goodman Rd E, Southaven, MS, 38671, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 7:30 p.m.
Tue9:00 a.m. to 7:30 p.m.
Wed9:00 a.m. to 7:30 p.m.
Thu9:00 a.m. to 7:30 p.m.
Fri9:00 a.m. to 7:30 p.m.
Sat9:00 a.m. to 7:30 p.m.
Sun10:00 a.m. to 6:30 p.m.
4.91,975 reviews
5
1,832
4
112
3
20
2
0
1
0
11 reviews have no rating
Select a rating
Joaquin T.'s profile image
Joaquin T. 
on Birdeye

a year ago

Excellent place & great staff!! I will definitely be back 

Business response:

Joaquin, We are THRILLED to hear about your wonderful experience at our Southaven store. We think they’re pretty great too! Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for the review and hope to see you again soon! Michael S Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians, nutritionists... read more

Phillip D.'s profile image
Phillip D. 
on Birdeye

a year ago

Good people working there everyone is so nice and helpful 

Business response:

Thank you so much for such an outstanding review Phillip! At Hollywood Feed, we are dedicated and committed to you and your pet(s). Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon! Bryan Y. Customer Service Liaison Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employ... read more

Neely R.'s profile image
Neely R. 
on Birdeye

a year ago

Great customer service. Going to try the groomer tomorrow 1/25/2023. Everyone there has great customer service. Love this store. 

Business response:

We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon! 

Linda B.'s profile image
Linda B. 
on Birdeye

a year ago

Friendly, knowledgeable staff. Excellent customer service. Good sales 

Business response:

Thank you for this glowing review! Our team works hard each day to ensure that we are providing the best products at the best prices. We go through about 40-50 hours of classroom-style training each year to stay up to date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies! We've opened up much of our internal training to the public and you can view resources and training classes at hfu.hollywoodfeed.com. Come back and see us again soon! Deetrik G... read more

Joni E.'s profile image
Joni E. 
on Birdeye

a year ago

Good until recently.. 

Business response:

Thank you for taking the time to leave us your review! We always appreciate feedback from our customers as it helps us to learn and grow. Your 3-Stars indicate that we have room to improve, so we would love to hear more about your recent visit. This will be escalated to the regional manager, Christa Gilliland, so they can take the appropriate action with our team. Please reach out to them directly at Christa@hollywoodfeed.com with more details so that we can work to correct this situation. We certainly hope to hear from you... read more

Terri S.'s profile image
Terri S. 
on Birdeye

a year ago

I’ve used Hollywood for over a decade. Love their selection and staff. 

Business response:

Terri, We are THRILLED to hear about your wonderful experience at our Southaven store. We think they’re pretty great too! Because of awesome customers like you, we were ranked 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for the review and hope to see you again soon! Michael S Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood F... read more

Debbie C.'s profile image
Debbie C. 
on Birdeye

a year ago

First time visitor! Store was well stocked and clean. Associate that waited on me was very nice! I will be back!! 

Business response:

Thank you so much for your excellent review! Our team strives to make every customer's shopping experience a pleasant one, which is why we keep our stores tidy and organized while offering the best customer service possible! We are thrilled to have such amazing feedback. Hope to see you again soon! Taylor M. Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians, nutrition... read more

Sherri H.'s profile image
Sherri H. 
on Birdeye

a year ago

very nice staff 

Business response:

Sherri, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon! 

Peggy L.'s profile image
Peggy L. 
on Birdeye

a year ago

Excellent customer service! 

Business response:

Hi Peggy, We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon! Michael S Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' healt... read more

Frequently asked questions about Hollywood Feed

How is Hollywood Feed rated?

Hollywood Feed has a 4.9 star rating with 1,975 reviews. 

When is Hollywood Feed open?

Hollywood Feed is open now. It will close at 7:30 p.m.