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9516 Riverbend Village Dr, Charlotte, NC, 28216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Amazing service, delivery person even wished my dog Happy Birthday based on the birthday bone in the order. I expected the order to arrive in a basic bag or box but was wrapped in clear wrap tied with cute ribbon!Ā
Business response:
We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!Ā
Amazing service, delivery person even wished my dog Happy Birthday based on the birthday bone in the order. I expected the order to arrive in a basic bag or box but was wrapped in clear wrap tied with cute ribbon!Ā
Business response:
We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!Ā
Awesome employees always waiting to help.Ā
Business response:
Pam, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!Ā
Awesome employees always waiting to help.Ā
Business response:
Pam, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!Ā
you have what I need. I get it and out.Ā
Very nice people who try to help with food etc. However, I could be their trainer so not much help.Ā
Business response:
Diane, thank you so much for your review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. We've opened up much of our internal training to the public, and you can view resources and training classes at hfu.hollywoodfeed.com. If you would like join our team feel free to apply at careers.hollywoodfeed.com. We hope to see you again soon!Ā
you have what I need. I get it and out.Ā
Very nice people who try to help with food etc. However, I could be their trainer so not much help.Ā
Business response:
Diane, thank you so much for your review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. We've opened up much of our internal training to the public, and you can view resources and training classes at hfu.hollywoodfeed.com. If you would like join our team feel free to apply at careers.hollywoodfeed.com. We hope to see you again soon!Ā
Great Customer service šš½Ā
Business response:
Marlyce, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!Ā
Hollywood Feed has a 4.9 star rating with 408 reviews.Ā
Hollywood Feed is closed now. It will open at 9:00 a.m.Ā