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Hollywood Feed

4.9
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About this business

Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Charlotte, NC. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollywood ... read more

Location details

9516 Riverbend Village Dr, Charlotte, NC, 28216, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:30 p.m.
Tue9:00 a.m. to 7:30 p.m.
Wed9:00 a.m. to 7:30 p.m.
Thu9:00 a.m. to 7:30 p.m.
Fri9:00 a.m. to 7:30 p.m.
Sat9:00 a.m. to 7:30 p.m.
Sun10:00 a.m. to 6:30 p.m.
4.9190 reviews
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6 reviews have no rating
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Diane Y.'s profile image
Diane Y. 
on Birdeye

a year ago

I was very impressed with the store and when I went the second time the sales girl that helped me was tremendously helpful I needed help with the dog getting it into the sink and she was very helpful the place is clean well taken care of and I will be shopping there a lot more. 

Business response:

Diane, Thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon! 

Diane Y.'s profile image
Diane Y. 
on Birdeye

a year ago

I was very impressed with the store and when I went the second time the sales girl that helped me was tremendously helpful I needed help with the dog getting it into the sink and she was very helpful the place is clean well taken care of and I will be shopping there a lot more. 

Business response:

Diane, Thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon! 

Christine B.'s profile image
Christine B. 
on Birdeye

a year ago

Amazing service, delivery person even wished my dog Happy Birthday based on the birthday bone in the order. I expected the order to arrive in a basic bag or box but was wrapped in clear wrap tied with cute ribbon! 

Business response:

We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon! 

Christine B.'s profile image
Christine B. 
on Birdeye

a year ago

Amazing service, delivery person even wished my dog Happy Birthday based on the birthday bone in the order. I expected the order to arrive in a basic bag or box but was wrapped in clear wrap tied with cute ribbon! 

Business response:

We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon! 

Pam L.'s profile image
Pam L. 
on Birdeye

a year ago

Awesome employees always waiting to help. 

Business response:

Pam, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon! 

Pam L.'s profile image
Pam L. 
on Birdeye

a year ago

Awesome employees always waiting to help. 

Business response:

Pam, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon! 

Diane C.'s profile image
Diane C. 
on Birdeye

a year ago

Very nice people who try to help with food etc. However, I could be their trainer so not much help. 

Business response:

Diane, thank you so much for your review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. We've opened up much of our internal training to the public, and you can view resources and training classes at hfu.hollywoodfeed.com. If you would like join our team feel free to apply at careers.hollywoodfeed.com. We hope to see you again soon! 

David S.'s profile image
David S. 
on Birdeye

a year ago

you have what I need. I get it and out. 

Marlyce B.'s profile image
Marlyce B. 
on Birdeye

a year ago

Great Customer service 👏🏽 

Business response:

Marlyce, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon! 

Frequently asked questions about Hollywood Feed

How is Hollywood Feed rated?

Hollywood Feed has a 4.9 star rating with 190 reviews. 

When is Hollywood Feed open?

Hollywood Feed is closed now. It will open on Wednesday at 9:00 a.m.