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Hollywood Feed

4.9
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About this business

Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Charlotte, NC. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollywood ... read more

Location details

9516 Riverbend Village Dr, Charlotte, NC, 28216, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:30 p.m.
Tue9:00 a.m. to 7:30 p.m.
Wed9:00 a.m. to 7:30 p.m.
Thu9:00 a.m. to 7:30 p.m.
Fri9:00 a.m. to 7:30 p.m.
Sat9:00 a.m. to 7:30 p.m.
Sun10:00 a.m. to 6:30 p.m.
4.9190 reviews
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6 reviews have no rating
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Heather P.'s profile image
Heather P. 
on Birdeye

a year ago

Nice employees 

Business response:

Thank you for the kind words! We are proud of our stores and the teams! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We'd love to learn more about how we could improve from 4-stars to 5-stars - please email us your feedback at bark@hollywoodfeed.com. We hope to see you again soon! 

Heather P.'s profile image
Heather P. 
on Birdeye

a year ago

Nice employees 

Business response:

Thank you for the kind words! We are proud of our stores and the teams! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We'd love to learn more about how we could improve from 4-stars to 5-stars - please email us your feedback at bark@hollywoodfeed.com. We hope to see you again soon! 

Mike L.'s profile image
Mike L. 
on Birdeye

a year ago

Great customer service, employees knowledgeable and friendly. 

Business response:

We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon! 

Mike L.'s profile image
Mike L. 
on Birdeye

a year ago

Great customer service, employees knowledgeable and friendly. 

Business response:

We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon! 

Antoinette B.'s profile image
Antoinette B. 
on Birdeye

a year ago

The store is clean, the staff is friendly and knowledgeable. My dog's favorite food was in stock and easy to find. 

Business response:

Antoinette, thank you so much for your excellent review! Our team strives to make every customer's shopping experience a pleasant one, which is why we keep our stores tidy and organized while offering the best customer service possible! We are thrilled to have such amazing feedback. Hope to see you again soon! 

Lori W.'s profile image
Lori W. 
on Birdeye

a year ago

Our boxer had a skin allergy with food. With help from staff she no longer licks paws and her allergy “bumps” have diminished 75% and she running like a 2 yo now! Thanks you! 

Business response:

Lori, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seei... read more

Antoinette B.'s profile image
Antoinette B. 
on Birdeye

a year ago

The store is clean, the staff is friendly and knowledgeable. My dog's favorite food was in stock and easy to find. 

Business response:

Antoinette, thank you so much for your excellent review! Our team strives to make every customer's shopping experience a pleasant one, which is why we keep our stores tidy and organized while offering the best customer service possible! We are thrilled to have such amazing feedback. Hope to see you again soon! 

Lori W.'s profile image
Lori W. 
on Birdeye

a year ago

Our boxer had a skin allergy with food. With help from staff she no longer licks paws and her allergy “bumps” have diminished 75% and she running like a 2 yo now! Thanks you! 

Business response:

Lori, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seei... read more

Diane Y.'s profile image
Diane Y. 
on Birdeye

a year ago

I was very impressed with the store and when I went the second time the sales girl that helped me was tremendously helpful I needed help with the dog getting it into the sink and she was very helpful the place is clean well taken care of and I will be shopping there a lot more. 

Business response:

Diane, Thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon! 

Frequently asked questions about Hollywood Feed

How is Hollywood Feed rated?

Hollywood Feed has a 4.9 star rating with 190 reviews. 

When is Hollywood Feed open?

Hollywood Feed is closed now. It will open on Tuesday at 9:00 a.m.