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Hollywood Feed - Austin, TX

4.9
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About this business

Hollywood Feed is a natural and holistic pet specialty retail store in Austin, TX. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members to ... read more

Location details

4604 Burnet Rd, Austin, TX, 78756, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:30 p.m.
Tue9:00 a.m. to 7:30 p.m.
Wed9:00 a.m. to 7:30 p.m.
Thu9:00 a.m. to 7:30 p.m.
Fri9:00 a.m. to 7:30 p.m.
Sat9:00 a.m. to 7:30 p.m.
Sun10:00 a.m. to 6:30 p.m.
4.9806 reviews
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Bob J.'s profile image
Bob J. 
on Birdeye

a year ago

Love the staf 

Business response:

We are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great too! Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for the review and hope to see you again soon! 

Lisa L.'s profile image
Lisa L. 
on Birdeye

a year ago

Excellent customer service! Helpful and knowledgeable staff. I can always find what my pet needs here. 

Business response:

Lisa, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public, and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon! 

Greg H.'s profile image
Greg H. 
on Birdeye

a year ago

I was helped by everyone in the store, everyone had tons of knowledge to help me choose what’s best, and the prices were amazing! 

Bob J.'s profile image
Bob J. 
on Birdeye

a year ago

Love the staf 

Business response:

We are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great too! Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for the review and hope to see you again soon! 

Lisa L.'s profile image
Lisa L. 
on Birdeye

a year ago

Excellent customer service! Helpful and knowledgeable staff. I can always find what my pet needs here. 

Business response:

Lisa, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public, and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon! 

Greg H.'s profile image
Greg H. 
on Birdeye

a year ago

I was helped by everyone in the store, everyone had tons of knowledge to help me choose what’s best, and the prices were amazing! 

Susie E.'s profile image
Susie E. 
on Birdeye

a year ago

Great products and superior customer service 

Business response:

Susie, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon! 

Susie E.'s profile image
Susie E. 
on Birdeye

a year ago

Great products and superior customer service 

Business response:

Susie, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon! 

Catherine L.'s profile image
Catherine L. 
on Birdeye

a year ago

Great customer service from a number of folks at the shop! Love Hollywood feed! 

Business response:

Catherine, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon! 

Frequently asked questions about Hollywood Feed

How is Hollywood Feed rated?

Hollywood Feed has a 4.9 star rating with 806 reviews. 

When is Hollywood Feed open?

Hollywood Feed is open now. It will close at 7:30 p.m.  

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