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Hollywood Feed - Austin, TX

4.9
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About this business

Hollywood Feed is a natural and holistic pet specialty retail store in Austin, TX. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members to ... read more

Location details

4604 Burnet Rd, Austin, TX, 78756, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:30 p.m.
Tue9:00 a.m. to 7:30 p.m.
Wed9:00 a.m. to 7:30 p.m.
Thu9:00 a.m. to 7:30 p.m.
Fri9:00 a.m. to 7:30 p.m.
Sat9:00 a.m. to 7:30 p.m.
Sun10:00 a.m. to 6:30 p.m.
4.9806 reviews
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Tamara V.'s profile image
Tamara V. 
on Birdeye

a year ago

I’ve been shopping at Hollywood Feed on Burnet Rd in Austin for many years. They carry high quality products, always have a helpful, friendly staff and participate in product line rewards programs. I so appreciated being able to order & get same day delivery during the pandemic lockdown. I also like that I can return products that don’t work for my pets with no hassle. 

Business response:

Thank you for the kind words, Tamara! We appreciate your continued support! Our Burnet store has a great team, and we are proud of them! They are a true symbol of what Hollywood Feed stands for, and we are happy they have continued to exceed your expectations. Our team works hard everyday to ensure great customer service to every customer and provide professional recommendations and advice. At Hollywood Feed we are here for you and your pets, and we are dedicated. We view you and your fur babies as family like our own. Thank... read more

Connie S.'s profile image
Connie S. 
on Birdeye

a year ago

Friendly staff and wonderful customer service! 

Business response:

Connie, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon! 

Connie S.'s profile image
Connie S. 
on Birdeye

a year ago

Friendly staff and wonderful customer service! 

Business response:

Connie, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon! 

Lois F.'s profile image
Lois F. 
on Birdeye

a year ago

I needed a particular frog toy and an employee was able to find it for me. 

Business response:

Lois, thank you so much for your fantastic feedback! Our team works hard to go above and beyond for every customer, and it’s wonderful to see that we’ve met that goal! Come back and see us again soon! 

Lois F.'s profile image
Lois F. 
on Birdeye

a year ago

I needed a particular frog toy and an employee was able to find it for me. 

Business response:

Lois, thank you so much for your fantastic feedback! Our team works hard to go above and beyond for every customer, and it’s wonderful to see that we’ve met that goal! Come back and see us again soon! 

Cary F.'s profile image
Cary F. 
on Birdeye

a year ago

Always attentive, personable and knowledgeable staff! 

Business response:

Cary, thank you so much for your fantastic feedback! Our team works hard to go above and beyond for every customer, and it’s wonderful to see that we’ve met that goal! Come back and see us again soon! 

Elizabeth F.'s profile image
Elizabeth F. 
on Birdeye

a year ago

Staff is super friendly and helpful 

Business response:

Elizabeth, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon! 

Georgia C.'s profile image
Georgia C. 
on Birdeye

a year ago

Great everything customer service cleanliness of store was awesome 

Business response:

Georgia, thank you so much for your excellent review! Our team strives to make every customer’s shopping experience a pleasant one, which is why we keep our stores tidy and organized while offering the best customer service possible! We are thrilled to have such amazing feedback. Hope to see you again soon! 

Denis B.'s profile image
Denis B. 
on Birdeye

a year ago

The gentleman working the register was polite and friendly. Unfortunately, it appears that there is no stopping the ongoing price increases. This is a heads-up that I will likely switch to a lesser dog food brand, that is cheaper, and can be picked-up much closer to home. 

Business response:

Denis, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible. However, I am sorry to hear you were disappointed with our prices. We have a team dedicated to keeping our prices competitive with other pet supply retailers, while still maintaining the MAP prices that are required by the brands we carry. MAP stands... read more

Frequently asked questions about Hollywood Feed

How is Hollywood Feed rated?

Hollywood Feed has a 4.9 star rating with 806 reviews. 

When is Hollywood Feed open?

Hollywood Feed is closed now. It will open tomorrow at 9:00 a.m. 

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