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Hollywood Feed

4.9

About this business

Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Indianapolis, IN. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollywo... read more

Location details

8142 E Southport Rd, Indianapolis, IN, 46259, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:30 p.m.
Tue9:00 a.m. to 7:30 p.m.
Wed9:00 a.m. to 7:30 p.m.
Thu9:00 a.m. to 7:30 p.m.
Fri9:00 a.m. to 7:30 p.m.
Sat9:00 a.m. to 7:30 p.m.
Sun10:00 a.m. to 6:30 p.m.
4.9266 reviews
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Lynn B.'s profile image
Lynn B. 
on Birdeye

a year ago

Quick and friendly service. 

Business response:

We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon! 

Bill17853 1.'s profile image
Bill17853 1. 
on Birdeye

a year ago

Very pleased with this store. Employees are very friendly and helpful. 

Business response:

A 5-star review from a 5-star customer! Thank you for the great feedback, Bill! Because of awesome customers like you we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon! 

Megan B.'s profile image
Megan B. 
on Birdeye

a year ago

We interacted with 2 employees who were both very kind and patient with my daughter who was looking for items for our new puppy! We will definitely be returning. 

Business response:

Megan, we are so glad to hear you loved your experience so much that you gave us 5-stars! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We appreciate you being a loyal Hollywood Feed customer! We hope to see you & your new puppy again soon! 

Diana S.'s profile image
Diana S. 
on Birdeye

a year ago

Customer service was helpful Friendly 

Business response:

Diana, this review is amazing! Thank you for the kind words! We are proud of our stores and the teams! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We'd love to learn more about how we could improve from 4-stars to 5-stars - please email us your feedback at bark@hollywoodfeed.com. We hope to see you again soon! 

Debbie S.'s profile image
Debbie S. 
on Birdeye

a year ago

So glad we stopped in and came.back. everyone is so helpful and nice 

Business response:

Debbie, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to se... read more

Robin B.'s profile image
Robin B. 
on Birdeye

a year ago

It was our first visit to use the pet bathing area. The girl was really nice and explained everything clearly. We did have to wait for a stall to become available as there were only two working. There was only one apron, but she told us more were on order. Overall, our experience was great, and our dog smells so much better! Thank you. We will definitely be back. 

Business response:

Robin this review is amazing! Thank you for the kind words! We are proud of our stores and the teams! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We'd love to learn more about how we could improve from 4-stars to 5-stars - please email us your feedback at bark@hollywoodfeed.com. We hope to see you again soon! Bryan Y. Customer Service Liaison Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to... read more

Kristina M.'s profile image
Kristina M. 
on Birdeye

a year ago

Great customer service they always go out of their way to get what I need 

Business response:

Kristina, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to ... read more

Marybeth C.'s profile image
Marybeth C. 
on Birdeye

a year ago

The customer service was amazing. They offered to help. When we declined they very politely backed off. Then when we did need assistance, they were friendly, knowledgeable and listened to what we asked. They also pointed out that we had a $10 reward. I had no idea! 

Business response:

Marybeth, We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon! Michael S Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & beh... read more

Rebecca B.'s profile image
Rebecca B. 
on Birdeye

a year ago

Everyone here is super nice and knowledgeable. 

Business response:

Thank you for this glowing review! Our team works hard each day to ensure that we are providing the best products at the best prices. We go through about 40-50 hours of classroom-style training each year to stay up to date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies! We've opened up much of our internal training to the public and you can view resources and training classes at hfu.hollywoodfeed.com. Come back and see us again soon! 

Frequently asked questions about Hollywood Feed

How is Hollywood Feed rated?

Hollywood Feed has a 4.9 star rating with 266 reviews. 

When is Hollywood Feed open?

Hollywood Feed is open now. It will close at 7:30 p.m.