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Hollywood Feed

4.9

About this business

Hollywood Feed is a natural and holistic pet specialty retail store in Lexington, KY. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members ... read more

Location details

4078 Finn Wy, Suite 110, Lexington, KY, 40517, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 6:30 p.m.
4.91,168 reviews
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Joy L.'s profile image
Joy L. 
on Birdeye

3 years ago

Friendly staff. Very helpful 

Business response:

Joy, thank you for the terrific feedback! Our team always strives to have the best customer service in the industry, and we’re excited to hear that we’ve met your expectations during your visit. Thank you again, and we hope to see you soon! 

Amanda M.'s profile image
Amanda M. 
on Birdeye

3 years ago

Staff was very helpful as usual. Vet suggested I put my older dog with recent cancer diagnosis on a non-kibble diet free from grain, potatoes, and peas. She was already on Orijen kibble so, no a huge change. Staff was helpful at checking individual cans and freeze dried foods to see if they meet my criteria. Thank you so much for your help, wouldn’t expect anything less from this exceptional staff. Hailey and I appreciate you. 

Business response:

Amanda, thank you for your amazing review! Our team works hard to ensure that we are providing the best possible customer experience, and that includes giving expert recommendations based on over 40 hours of training on our products, nutrition, and pet health. We’ve actually opened up much of our internal training to the public; you can view resources and training classes at hfu.hollywoodfeed.com. We look forward to seeing you again soon! 

Karissa J.'s profile image
Karissa J. 
on Birdeye

3 years ago

Great customer service 

Business response:

Thank you for the splendid review, Karissa! We're thrilled you're pleased and hope to see you again soon! 

Joy L.'s profile image
Joy L. 
on Birdeye

3 years ago

Friendly staff. Very helpful 

Business response:

Joy, thank you for the terrific feedback! Our team always strives to have the best customer service in the industry, and we’re excited to hear that we’ve met your expectations during your visit. Thank you again, and we hope to see you soon! 

Karissa J.'s profile image
Karissa J. 
on Birdeye

3 years ago

Great customer service 

Business response:

Thank you for the splendid review, Karissa! We're thrilled you're pleased and hope to see you again soon! 

Mary C.'s profile image
Mary C. 
on Birdeye

3 years ago

Excellent customer service, I was told about the sale on bones and we had a lovely short chat. 

Business response:

Mary, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. 

Sue B.'s profile image
Sue B. 
on Birdeye

3 years ago

I love this store! Great customer service. So grateful for them 

Business response:

Sue, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon! 

Tracy T.'s profile image
Tracy T. 
on Birdeye

3 years ago

Sales staff was very helpful and friendly! 

Business response:

Thank you for the splendid review, Tracy! We're thrilled you're pleased and hope to see you again soon! 

Tracy T.'s profile image
Tracy T. 
on Birdeye

3 years ago

Sales staff was very helpful and friendly! 

Business response:

Thank you for the splendid review, Tracy! We're thrilled you're pleased and hope to see you again soon! 

Frequently asked questions about Hollywood Feed

How is Hollywood Feed rated?

Hollywood Feed has a 4.9 star rating with 1,168 reviews. 

When is Hollywood Feed open?

Hollywood Feed is open now. It will close at 8:00 p.m.