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Hollywood Feed

4.9

About this business

Hollywood Feed is a natural and holistic pet specialty retail store in Lexington, KY. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members ... read more

Location details

4078 Finn Wy, Suite 110, Lexington, KY, 40517, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 6:30 p.m.
4.91,168 reviews
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Lissette S.'s profile image
Lissette S. 
on Birdeye

3 years ago

Staff are always friendly, knowledgeable, and happy to answer questions or give recommendations. 

Business response:

Thank you so much for this wonderful review, Lissette! Our team works hard each day to ensure that we are providing the best products at the best prices. We go through about 40-50 hours of classroom-style training each year to stay up to date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies! Come back and see us again soon! 

Kaliegh L.'s profile image
Kaliegh L. 
on Birdeye

3 years ago

I was provided great customer service. I do think that products were more expensive in store. I was unable to get a 28 pound bag of food instore. Normally I order a 28 pound bag of dog food for $50. I paid $35 for a 14 pound bag. Wish that I could have ordered online because that is a better option. Also instore had less of a selection of calming aids and other products. 

Business response:

Kaliegh, thank you so much for your review! We truly appreciate our customers and the feedback that they provide, as it gives us a chance to learn and grow! We strive to offer the best possible products at the best possible prices, even price matching if you find an identical product elsewhere. We will be glad to take a look at the inventory issue at this location. Thank you for your feedback and we hope to see you again soon! 

Tammy A.'s profile image
Tammy A. 
on Birdeye

3 years ago

Great customer service 

Business response:

Tammy, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon! 

Tammy A.'s profile image
Tammy A. 
on Birdeye

3 years ago

Great customer service 

Business response:

Tammy, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon! 

Alowisa S.'s profile image
Alowisa S. 
on Birdeye

3 years ago

Great customer service! Great selection! I have and will continue to tell people how amazing Hollywood feed store is! I will definitely be back! 

Business response:

Thank you for the fantastic review, Alowisa! Our team strives to go above and beyond to provide an excellent experience for our customers! We're thrilled you're pleased with our selection and hope to see you again soon! 

Alowisa S.'s profile image
Alowisa S. 
on Birdeye

3 years ago

Great customer service! Great selection! I have and will continue to tell people how amazing Hollywood feed store is! I will definitely be back! 

Business response:

Thank you for the fantastic review, Alowisa! Our team strives to go above and beyond to provide an excellent experience for our customers! We're thrilled you're pleased with our selection and hope to see you again soon! 

Vanessa A.'s profile image
Vanessa A. 
on Birdeye

3 years ago

Every employed is always happy and willing to help. Employees are extremely knowledgeable on any and all products. 

Business response:

Vanessa, thank you so much for your great review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers, and we’re excited to hear that we’ve met your expectations during your visit. Thank you again, and we hope to see you again soon! 

Vanessa A.'s profile image
Vanessa A. 
on Birdeye

3 years ago

Every employed is always happy and willing to help. Employees are extremely knowledgeable on any and all products. 

Business response:

Vanessa, thank you so much for your great review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers, and we’re excited to hear that we’ve met your expectations during your visit. Thank you again, and we hope to see you again soon! 

Diann C.'s profile image
Diann C. 
on Birdeye

4 years ago

Great employees very knowledgeable 

Business response:

Diann, thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers. We've opened up much of our internal training to the public and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again soon! 

Frequently asked questions about Hollywood Feed

How is Hollywood Feed rated?

Hollywood Feed has a 4.9 star rating with 1,168 reviews. 

When is Hollywood Feed open?

Hollywood Feed is open now. It will close at 8:00 p.m.