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Hollywood Feed
- Pet Stores
- Keller, TX
About this business
Hollywood Feed is a natural and holistic pet specialty retail store in Keller, TX. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members to ... read more
Location details
940 Keller Pkwy, Keller, TX, 76248, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
I purchased a dog toy that specifically says it’s a very durable toy for dogs, that it has three layers and the bottom layer is a different chew toy. I paid $16.00 for it and the dog tore it a part within 20 minutes. So, I’m not very happy with the quality of merchandise offered there.
Business response:
Thank you for your feedback. It is sad that this toy did not fit well and last long for your dog. Our Hollywood Feed Promise is, “If your pet doesn't love it or if you don't love it, we will gladly replace or refund it. This includes open bags of treats and food”! However, it does not accommodate for the destruction of toys or beds, or for normal wear and tear. All dog toys are not made the same and it takes time to get the right one, especially based on their chewing pattern. We do have other toys and chews that are more du... read more
I have been going to the same location on Keller Parkway since I rescued Max 8 years ago. The staff there are helpful and knowledgeable. This past visit I needed help due to Max not wanting to eat his food and I was given great advice and several options on how to help. Max and I are both happy!
Business response:
Thank you so much for your loyalty over the years and for sharing your experience! We're so glad we could help Max find something he’ll enjoy. It’s wonderful to hear that both of you are happy with the advice and options we provided. Max is lucky to have such a caring owner, and we look forward to helping you both for many more years to come!
I love Hollywood feed they always have amazing recommendations and they have some of the sweetest staff they definitely care about your pups and are always willing to help !
Business response:
Thank you so much for your kind words! We're delighted to hear that you've had such positive experiences with our team and that our recommendations have been helpful for your pups! Our goal is to ensure every visit feels personalized and supportive, and it means the world to us that you feel the care and dedication we put into what we do. At Hollywood Feed we are here for you and your pet(s), and we are dedicated. We view you and your fur babies as family, like our own. Thank you for being a part of the Hollywood Feed famil... read more
The crew at Hollywood Feed is always courteous and knowledgable. Very helpful.
Business response:
Veronica, thank you for being our 5-star customer! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! W... read more
I seldom go any where else for my pet needs. I shop at two locations and the customer service and product availability is consistently very good at both.
Business response:
Thank you so much for your kind words and continued support! We're thrilled to hear that you've had consistently great experiences at both locations. Providing excellent customer service and ensuring product availability are top priorities for us, and it’s wonderful to know we’re meeting your expectations. We truly appreciate your loyalty and look forward to serving you and your pets for many more visits to come!
I just got a new puppy and this was my first time to Hollywood feed and I was very impressed with the prices and the many, many different products!
Business response:
Thank you for sharing your experience and congratulations on your new puppy! We're so glad your first visit to Hollywood Feed was a positive one. It’s wonderful to hear that you were impressed with our prices and the variety of products we offer. We’re here to help with anything you and your new furry friend might need—just let us know! Welcome to the Hollywood Feed family!
Extremely friendly and knowledgeable staff. I will forever be a loyal customer
Business response:
Thank you so much for the awesome review, William! We’re thrilled to hear you had a great experience at our Southside Works Hollywood Feed store. Our team works hard to be as friendly and knowledgeable as possible, and we're so glad it made an impression! We’re honored to have you as a loyal customer, and we can’t wait to see you again soon. Thanks for choosing Hollywood Feed!
I am so happy I found this store so near that sells Fromm brand for my puppy. The store was very clean and organized. The employees were all so kind and helpful. I will definitely make this the store I buy my dogs food from now on.
Business response:
Thank you for the fantastic 5-star review, Yesenia! We’re so happy you found our Hollywood Feed Store #34-Keller, and even more thrilled that we can provide your puppy with the Fromm brand they love. We work hard to keep the store clean and organized, so it’s great to hear that stood out to you! Our team can’t wait to see you again soon for all your pet food and supply needs. Thanks for making us your go-to spot!
My husband’s first time in, he couldn’t quit talking about how nice and helpful the sales clerk was!
Business response:
Thank you for the wonderful 5-star review, Alicia! We're so glad your husband had a great first experience at our Hollywood Feed Store #34-Keller. It sounds like our Feed Team made quite the impression—if he couldn’t stop talking about how nice and helpful they were, we think that’s a sign of a job well done! We’ll be sure to pass along the compliments. We’re looking forward to your next visit, and we’ll be ready to impress again!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 5 star rating with 585 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open at 9:00 a.m.