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Hollywood Feed

5.0

About this business

Hollywood Feed is a natural and holistic pet specialty retail store in McKinney, TX. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members t... read more

Location details

2851 Craig Dr, Suite 200D, McKinney, TX, 75070, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:30 p.m.
Tue9:00 a.m. to 7:30 p.m.
Wed9:00 a.m. to 7:30 p.m.
Thu9:00 a.m. to 7:30 p.m.
Fri9:00 a.m. to 7:30 p.m.
Sat9:00 a.m. to 7:30 p.m.
Sun10:00 a.m. to 6:30 p.m.
5.01,526 reviews
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Brandy T.'s profile image
Brandy T. 
on Birdeye

3 years ago

Excellent Customer Service. Love quality of brands. My biggest disappointment with HWFeed (and other pet supply stores) is how much squarefootage and seection is geared toward dogs, as though cats are strictly an afterthought. There are more US homes with a cat than there are dogs (according to studies) so why do companies have such a small percentage of their stored focused on cats? Also, very Weruva Heavy. Need more variety. 

Business response:

Brandy, thank you so much for your fantastic feedback! Our team works hard to go above and beyond for every customer, and it’s wonderful to see that we’ve met that goal! At Hollywood Feed, we make sure to offer appropriate products based on what our customers request. Statistically speaking, forty-four percent of Americans own a dog, while only 29% own a cat. Among pet owners, 73% own a dog and 49% own a cat. Therefore, due to market demand, we do offer more retail space for dog products than cat products. We are always open... read more

Brandy T.'s profile image
Brandy T. 
on Birdeye

3 years ago

Excellent Customer Service. Love quality of brands. My biggest disappointment with HWFeed (and other pet supply stores) is how much squarefootage and seection is geared toward dogs, as though cats are strictly an afterthought. There are more US homes with a cat than there are dogs (according to studies) so why do companies have such a small percentage of their stored focused on cats? Also, very Weruva Heavy. Need more variety. 

Business response:

Brandy, thank you so much for your fantastic feedback! Our team works hard to go above and beyond for every customer, and it’s wonderful to see that we’ve met that goal! At Hollywood Feed, we make sure to offer appropriate products based on what our customers request. Statistically speaking, forty-four percent of Americans own a dog, while only 29% own a cat. Among pet owners, 73% own a dog and 49% own a cat. Therefore, due to market demand, we do offer more retail space for dog products than cat products. We are always open... read more

Janie C.'s profile image
Janie C. 
on Birdeye

3 years ago

Always friendly, clean business, and knowledgeable 

Business response:

Janie, we are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great, too! Thank you for the review and hope to see you again soon! 

Art A.'s profile image
Art A. 
on Birdeye

3 years ago

Great customer service! This our go-to store for bully sticks, training treats, and more. 

Business response:

Art, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon! 

Art A.'s profile image
Art A. 
on Birdeye

3 years ago

Great customer service! This our go-to store for bully sticks, training treats, and more. 

Business response:

Art, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon! 

Janie C.'s profile image
Janie C. 
on Birdeye

3 years ago

Always friendly, clean business, and knowledgeable 

Business response:

Janie, we are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great, too! Thank you for the review and hope to see you again soon! 

Sheryl M.'s profile image
Sheryl M. 
on Birdeye

3 years ago

Everyone is knowledgeable and helpful--always. 

Business response:

Sheryl, thank you for the wonderful review! Our team attends monthly training on nutrition and products to ensure well-informed service for our customers! We're thrilled you're pleased and hope to see you again soon! 

Kellie C.'s profile image
Kellie C. 
on Birdeye

3 years ago

Excellent customer service! They provided more information in 15 minutes than anyone had given me in 2 days. I don’t recall the ladies name, but she was amazing! 

Business response:

Kellie, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon! 

Kellie C.'s profile image
Kellie C. 
on Birdeye

3 years ago

Excellent customer service! They provided more information in 15 minutes than anyone had given me in 2 days. I don’t recall the ladies name, but she was amazing! 

Business response:

Kellie, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon! 

Frequently asked questions about Hollywood Feed

How is Hollywood Feed rated?

Hollywood Feed has a 5 star rating with 1,526 reviews. 

When is Hollywood Feed open?

Hollywood Feed is closed now. It will open at 9:00 a.m.