This profile has been claimed by the business owner or representative.
Hollywood Feed
- Pet Stores
- McKinney, TX
About this business
Location details
2851 Craig Dr, Suite 200D, McKinney, TX, 75070, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Awesome Customer Service! I have been challenged finding my dog’s food because the manufacture stop making it. Beth in the Craig Ranch McKinney store has been a great help getting us what she could. Thx Beth so much you are a Rock Star!
Business response:
Chanda we are so grateful for your wonderful feedback! We are pleased to hear that Beth at our El Dorado location was able to provide you with the best possible service. Great customer service is something that we strive for. Thank you and we hope to see you again soon.
Awesome Customer Service! I have been challenged finding my dog’s food because the manufacture stop making it. Beth in the Craig Ranch McKinney store has been a great help getting us what she could. Thx Beth so much you are a Rock Star!
Business response:
Chanda we are so grateful for your wonderful feedback! We are pleased to hear that Beth at our El Dorado location was able to provide you with the best possible service. Great customer service is something that we strive for. Thank you and we hope to see you again soon.
The customer service was phenomenal. I had tons of questions that were all answered. They also had great deals going that day and we walked out with food, toys, a fountain water bowl and treats.
Business response:
Alex, thank you for your amazing review! Our team works hard to ensure that we are providing the best possible customer experience, and that includes giving expert recommendations based on 40-50 hours of training on our products, nutrition, and pet health. We’ve actually opened up much of our internal training to the public; you can view resources and training classes at hfu.hollywoodfeed.com. We look forward to seeing you again soon!
The customer service was phenomenal. I had tons of questions that were all answered. They also had great deals going that day and we walked out with food, toys, a fountain water bowl and treats.
Business response:
Alex, thank you for your amazing review! Our team works hard to ensure that we are providing the best possible customer experience, and that includes giving expert recommendations based on 40-50 hours of training on our products, nutrition, and pet health. We’ve actually opened up much of our internal training to the public; you can view resources and training classes at hfu.hollywoodfeed.com. We look forward to seeing you again soon!
The team there is so very helpful and attentive. The store is always clean and inviting too. Keep up the great work.
Business response:
James, we’re very proud of the compliment on our team members. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and users can view resources and training classes at hfu.hollywoodfeed.com. Thank you for your five-star review! We hope to see you again soon!
Hollywood Feed has a wide variety of products for my pets, and their delivery service is always fast and accurate. I highly recommend them!
Business response:
Gigi, we are thrilled you are pleased with our speedy Same Day Delivery Service. Thank you for the wonderful feedback. Hope to see you again soon.
The team there is so very helpful and attentive. The store is always clean and inviting too. Keep up the great work.
Business response:
James, we’re very proud of the compliment on our team members. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and users can view resources and training classes at hfu.hollywoodfeed.com. Thank you for your five-star review! We hope to see you again soon!
Hollywood Feed has a wide variety of products for my pets, and their delivery service is always fast and accurate. I highly recommend them!
Business response:
Gigi, we are thrilled you are pleased with our speedy Same Day Delivery Service. Thank you for the wonderful feedback. Hope to see you again soon.
Excellent Customer Service. Love quality of brands. My biggest disappointment with HWFeed (and other pet supply stores) is how much squarefootage and seection is geared toward dogs, as though cats are strictly an afterthought. There are more US homes with a cat than there are dogs (according to studies) so why do companies have such a small percentage of their stored focused on cats? Also, very Weruva Heavy. Need more variety.
Business response:
Brandy, thank you so much for your fantastic feedback! Our team works hard to go above and beyond for every customer, and it’s wonderful to see that we’ve met that goal! At Hollywood Feed, we make sure to offer appropriate products based on what our customers request. Statistically speaking, forty-four percent of Americans own a dog, while only 29% own a cat. Among pet owners, 73% own a dog and 49% own a cat. Therefore, due to market demand, we do offer more retail space for dog products than cat products. We are always open... read more
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 1,634 reviews.
When is Hollywood Feed open?
Hollywood Feed is open now. It will close at 7:30 p.m.