This profile has been claimed by the business owner or representative.
Hollywood Feed
- Pet Stores
- McKinney, TX
About this business
Location details
2851 Craig Dr, Suite 200D, McKinney, TX, 75070, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Always a wonderful experience!
Business response:
Brittany, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. Please visit us again soon!
Always a wonderful experience!
Business response:
Brittany, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. Please visit us again soon!
The sales associate was knowledgeable and informative about products I asked about. She was very helpful!
Business response:
Kevin, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. Please visit us again soon!
The sales associate was knowledgeable and informative about products I asked about. She was very helpful!
Business response:
Kevin, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. Please visit us again soon!
Need to improve on prices. Your stuff is real expensive
Business response:
Thank you taking the time to leave your feedback, Mike. I am sorry to hear you were disappointed with our prices. We have a team dedicated to keeping our prices competitive with other retailers, while still maintaining the MAP prices that are required by the brands we carry. We even have a Price Match Guarantee! If you are able to find an identical product at another retailer listed at a cheaper price, we will investigate and match it for you! If you would like to provide further feedback, you are more than welcome to reach ... read more
They’re not as helpful as the other locations. I love the people at the roster location!
Business response:
Michelle, thank you for taking the time to leave us your review! We always appreciate feedback from our customers as it helps us to learn and grow. Your 3-Stars indicate that we have room to improve, so we would love to hear more about your recent visit. This will be escalated to the regional manager, Sharon, so she can take the appropriate action with our team. If you would like to reach out to Sharon directly, please email her at sharonwallace@hollywoodfeed.com with details regarding your experience. We certainly hope to h... read more
They’re not as helpful as the other locations. I love the people at the roster location!
Business response:
Michelle, thank you for taking the time to leave us your review! We always appreciate feedback from our customers as it helps us to learn and grow. Your 3-Stars indicate that we have room to improve, so we would love to hear more about your recent visit. This will be escalated to the regional manager, Sharon, so she can take the appropriate action with our team. If you would like to reach out to Sharon directly, please email her at sharonwallace@hollywoodfeed.com with details regarding your experience. We certainly hope to h... read more
Great customer service. Would like it if they offered animal jackets, sweaters, etc in XL
Business response:
Charlotte, thank you for your feedback! I will definitely pass your request on to the buying team. Feedback from our customers is exceptionally important, as it helps us to learn where we need to improve. Hope to see you again very soon,
Need to improve on prices. Your stuff is real expensive
Business response:
Thank you taking the time to leave your feedback, Mike. I am sorry to hear you were disappointed with our prices. We have a team dedicated to keeping our prices competitive with other retailers, while still maintaining the MAP prices that are required by the brands we carry. We even have a Price Match Guarantee! If you are able to find an identical product at another retailer listed at a cheaper price, we will investigate and match it for you! If you would like to provide further feedback, you are more than welcome to reach ... read more
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 1,748 reviews.
When is Hollywood Feed open?
Hollywood Feed is open now. It will close at 7:30 p.m.