This profile has been claimed by the business owner or representative.
1384 E 70th St, Suite 100, Shreveport, LA, 71105, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Very good customer service. Definitely knows dogs and breeds. Explained to customers specifically about products. I go in once a month and he calls me by name when I walk through door. Now that excellent cust service. Let's me know about sales when I come in
Business response:
Thank you, Scott! We’re thrilled to hear about the excellent service you’ve received and that our team takes the time to get to know you (and your dog!) by name. Providing personalized care, product knowledge, and keeping you informed on sales is exactly the experience we strive to deliver. We truly appreciate your loyalty and look forward to your visits each month!
Sales people are super friendly and helpful!! They are very informative on all their products and can always recommend food and treats for my super finicky dog!! Thank you!!!!
Business response:
Debra, it’s fantastic to hear that the team at Fern Marketplace Hollywood Feed Store is hitting the mark with friendly, helpful service and great product recommendations! Helping even the pickiest pups find the perfect food and treats is what makes the store special. Thanks for being part of the Hollywood Feed family!
Always helpful with any questions I have
Business response:
Thank you for sharing your experience! We're glad to hear that our team can always help with your questions. Our staff takes pride in being knowledgeable and accessible to assist our customers. We appreciate your feedback and look forward to continuing to provide helpful service during your future visits.
Friendly, knowledgeable staff !!!
Business response:
Thank you for your brilliant review! Our staff are experts in all things pet, and we are so proud to read about our team member's performance! We know that our staff is our biggest resource for our customers, and that's why we train each of our team members for over 40 hours every year on our products, pet health, and nutrition so that they can make excellent recommendations for you and your pets. Just so you know, we are now offering much of our internal training to the public, and you can view resources and training classe... read more
Kenneth was absolutely the most knowledgeable employee I have spoken with. He devised a plan for my fur babies to identify possible food allergies. Really excited to work with him again soon. Thank you Kenneth!
Business response:
Cynthia, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We are pleased to hear that Kenneth was able to provide you with the best possible service. Our Fern Marketplace store has a great team, and we are proud of them! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for choosing Hollywood Feed and we can't wait to see you again soon!
My favorite store that helps me buy for my favorite 4-legged family. Will go back!
Business response:
Thank you so much for such an outstanding review! At Hollywood Feed, we are dedicated and committed to you and your pet(s). Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
Love this store. They have way more items in stock than most other pet stores. Staff was helpful and friendly.
Business response:
Thank you so much for such an outstanding review Sandra! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
First time to visit this company. Great customer service, prices are competitive & their website had what I needed. I was able to pick it up instead of ordering online & waiting 3-5 days or longer. Great find here in Shreveport!
Business response:
We're thrilled to hear about your positive experience at Hollywood Feed, Tamara! Thank you for sharing your feedback.
I really enjoyed talking with the store manager.He was very knowledgeable.
Business response:
We are ecstatic to hear that you enjoyed talking with our store manager! Thank you for your positive feedback.
Hollywood Feed has a 5 star rating with 972 reviews.
Hollywood Feed is open now. It will close at 7:30 p.m.