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Hollywood Feed
- Pet Stores
- Frisco, TX
About this business
Hollywood Feed is a natural and holistic pet specialty retail store in Frisco, TX. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members to ... read more
Location details
5729 Lebanon Rd, Suite 180, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
INCREDIBLE CUSTOMER SERVICE!!! YES!! THERE STILL EXISTS A PLACE!!! Our first experience entering this amazing store was incredible!! Personally greeted by warm staff. Purchased a slow feeder .. assured at check out… if we don’t like it…. Bring on back for a full refund!! And…. “Bring your furry in… we’d love to see him/her”!! Love this store. Will definitely keep coming back.
Business response:
Thank you for your wonderful review, Krista ! We stand behind our products and like our promise says, “If you don’t love it, and your pet doesn’t love it, we will gladly replace it or refund it!” We hope to see you and your fur baby again soon!
This store, staff, products exceed my expectations on a regular basis. Everyone is so friendly and helpful! I am known here as a ‘regular’ and don’t mind a bit. Visiting the Lebanon store is a bright spot in my day. Thanks for all you do!
Business response:
Thank you Jane for the kind words! We appreciate your continued support! Our Frisco store has a great team, and we are proud of them! They are a true symbol of what Hollywood Feed stands for, and we are happy they have continued to exceed your expectations. Our team works hard everyday to ensure great customer service to every customer and provide professional recommendations and advice. At Hollywood Feed we are here for you and your pet(s), and we are dedicated. We view you and your fur babies as family like our own. Thank ... read more
Great customer service.
Staff is knowledgable and attentive to our needs. Love going there.
Business response:
Joel, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public, and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon!
Extremely pleasant. I was helped right away and found exactly what I was looking for
Business response:
Kimberly, thank you so much for your positive review! Our team aims to provide the highest level of customer service possible while attending to each individual's needs. We are thrilled that you were pleased with our service, and we hope to see you again soon!
New to HF! Love the customer service. I’m the type of person that needs a picture drawn during an explanation. They went above and beyond. Thank you!
Business response:
Susan, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public, and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon!
Staff is knowledgable and attentive to our needs. Love going there.
Business response:
Joel, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public, and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon!
Extremely pleasant. I was helped right away and found exactly what I was looking for
Business response:
Kimberly, thank you so much for your positive review! Our team aims to provide the highest level of customer service possible while attending to each individual's needs. We are thrilled that you were pleased with our service, and we hope to see you again soon!
New to HF! Love the customer service. I’m the type of person that needs a picture drawn during an explanation. They went above and beyond. Thank you!
Business response:
Susan, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public, and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 5 star rating with 736 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open on Saturday at 9:00 a.m.