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Hollywood Feed
- Pet Stores
- Frisco, TX
About this business
Location details
5729 Lebanon Rd, Suite 180, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Staff is knowledgable and attentive to our needs. Love going there.
Business response:
Joel, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public, and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon!
Extremely pleasant. I was helped right away and found exactly what I was looking for
Business response:
Kimberly, thank you so much for your positive review! Our team aims to provide the highest level of customer service possible while attending to each individual's needs. We are thrilled that you were pleased with our service, and we hope to see you again soon!
New to HF! Love the customer service. I’m the type of person that needs a picture drawn during an explanation. They went above and beyond. Thank you!
Business response:
Susan, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public, and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon!
Extremely pleasant. I was helped right away and found exactly what I was looking for
Business response:
Kimberly, thank you so much for your positive review! Our team aims to provide the highest level of customer service possible while attending to each individual's needs. We are thrilled that you were pleased with our service, and we hope to see you again soon!
New to HF! Love the customer service. I’m the type of person that needs a picture drawn during an explanation. They went above and beyond. Thank you!
Business response:
Susan, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public, and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon!
Per the usual, outstanding staff brilliantly led by Austin. They take care of everyone with a great attitude. So grateful that this is HF closest to me, as it is by far my favorite.
Business response:
Thank you Kristina for the kind words! We appreciate your continued support! Our Lebanon/Legacy store has a great team, and we are proud of them! They are a true symbol of what Hollywood Feed stands for, and we are happy they have continued to exceed your expectations. Our team works hard everyday to ensure great customer service to every customer and provide professional recommendations and advice. At Hollywood Feed we are here for you and your pet(s), and we are dedicated. We view you and your fur babies as family like our... read more
Per the usual, outstanding staff brilliantly led by Austin. They take care of everyone with a great attitude. So grateful that this is HF closest to me, as it is by far my favorite.
Business response:
Thank you Kristina for the kind words! We appreciate your continued support! Our Lebanon/Legacy store has a great team, and we are proud of them! They are a true symbol of what Hollywood Feed stands for, and we are happy they have continued to exceed your expectations. Our team works hard everyday to ensure great customer service to every customer and provide professional recommendations and advice. At Hollywood Feed we are here for you and your pet(s), and we are dedicated. We view you and your fur babies as family like our... read more
Great! I'm always happy with these folks. :)
Business response:
Van, we are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great too! Thank you for the review and hope to see you again soon!
Excellent customer service Wish you carried “Small Batch” dog food and treats..I love primal but I need another excellent variety.
Business response:
Carol, thank you for this glowing review! Our team works hard each day to ensure that we are providing the best products for all animals. Our team works hard to keep our shelves stocked with the best options for you and all of the fur babies. I will be glad to pass this recommendation along to our buying team about the possibility of carrying Farmina. Hopefully, at some point, we will be able to accommodate all your pet needs. If you ever have any questions or concerns, please free to contact us at any time.
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 800 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open tomorrow at 9:00 a.m.