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Hollywood Feed
- Pet Stores
- Frisco, TX
About this business
Hollywood Feed is a natural and holistic pet specialty retail store in Frisco, TX. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members to ... read more
Location details
5729 Lebanon Rd, Suite 180, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Great Customer service. Always offer to carry out heavy bags!
Business response:
Karen, thank you so much for your fantastic feedback! Our team works hard to go above and beyond for every customer, and it’s wonderful to see that we’ve met that goal! Come back and see us again soon!
I go out of my way to go to your store because everyone is so helpful!! I get the bones that need to be cut in two and everyone is so nice about doing it for me!! Thanks a bunch…my pups appreciate it!!
Business response:
Marilyn, we are so happy to hear you loved your visit to our Lebanon/Legacy store so much that you gave us 5-stars! Our team strives for the best customer service in our business, and we’re so glad you experienced that first hand. Thank you so much for your review! We hope to see you again soon!
The People know their pet products from food, supplements, treats, and toys. They are available to help and advise on products - which make customer service start before the SALE. Great Neighborhood PET Grocery Store! Dogs eat every day and they deserve a neighborhood grocery and produce store!
Business response:
Michael, thank you for this glowing review! Our team works hard each day to ensure that we are providing the best products at the best prices. We go through about 40-50 hours of classroom-style training each year to stay up to date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies! We've opened up much of our internal training to the public and you can view resources and training classes at hfu.hollywoodfeed.com. Come back and see us again soon!
Friendly helpful service with great products!
Business response:
Camille, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
Friendly helpful service with great products!
Business response:
Camille, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
What I want is always in stock, and the service is always great.
Business response:
Thank you for this awesome review, Vincenza!! Our team works hard to keep our shelves stocked with the best options for you and all of the fur-babies. Come back and see us again soon!
What I want is always in stock, and the service is always great.
Business response:
Thank you for this awesome review, Vincenza!! Our team works hard to keep our shelves stocked with the best options for you and all of the fur-babies. Come back and see us again soon!
My first time in this store and it was an awesome experience! The staff was very accommodating and knowledgeable. I will definitely be back again and again.
Business response:
Welcome to the Feed Family, Teresa! Thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public, and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon!
We have been shopping here for some years now and I always feel welcome when entering. We bring our dog and she is always given a treat and we love that. They have a lot of knowledge and that is super important to me. They also have a bonus program when buying dog food and I have earned at least 3-4 bags free and this is over $50 a bag so we love that. It is not an enormous big box store but they have a lot, always neat and clean and stocked!
Business response:
Taylor, thank you so much for your positive review! We are so happy to hear about your awesome experience with our staff. We think they’re pretty great too! Our team always strives to provide the best customer service and give all of our four-legged guests the special attention they deserve. Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We understand that pets are a huge part of our customers' lives, and we make it our missi... read more
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 5 star rating with 736 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open on Tuesday at 9:00 a.m.