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Hollywood Feed
- Pet Stores
- Charlotte, NC
About this business
Hollywood Feed is a natural and holistic pet specialty retail store in Charlotte, NC. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members ... read more
Location details
12206 Copper Wy, Suite 128, Charlotte, NC, 28277, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
I absolutely love the knowledgeable staff. I would be very upset if any of the current team left. They handle them selves professionally setting a welcoming tone. As a retired VP Customer Service I suggest you don’t micro manage ‘this cohesive group.
Business response:
Georgette, thank you so much for your wonderful review and adept feedback. Our entire team is held to specific standards, as we strive to ensure our customers always receive exemplary service. We believe in educating our employees - which is why we provide monthly, and sometimes bi-monthly, training on pet products, health, and nutrition. Our priority is to always do what is right by our customers by sharing our knowledge so they can find the products that are most appropriate for their furry friends. Quality products and e... read more
I absolutely love the knowledgeable staff. I would be very upset if any of the current team left. They handle them selves professionally setting a welcoming tone. As a retired VP Customer Service I suggest you don’t micro manage ‘this cohesive group.
Business response:
Georgette, thank you so much for your wonderful review and adept feedback. Our entire team is held to specific standards, as we strive to ensure our customers always receive exemplary service. We believe in educating our employees - which is why we provide monthly, and sometimes bi-monthly, training on pet products, health, and nutrition. Our priority is to always do what is right by our customers by sharing our knowledge so they can find the products that are most appropriate for their furry friends. Quality products and e... read more
People are great. Love the groomers. Please don't start carrying products with toxic ingredients.
Business response:
Jennifer, thanks so much for your outstanding review. Our groomers take great pride in their work and training and we love hearing compliments on our team members! Hollywood Feed is committed to carrying natural and holistic products that are of high-quality and do not contain unwanted chemicals, dyes, preservatives, etc. We thank you for supporting our endeavors in trying to provide the best possible products we can to both our two and four legged customers! We hope to see you again soon!
People are great. Love the groomers. Please don't start carrying products with toxic ingredients.
Business response:
Jennifer, thanks so much for your outstanding review. Our groomers take great pride in their work and training and we love hearing compliments on our team members! Hollywood Feed is committed to carrying natural and holistic products that are of high-quality and do not contain unwanted chemicals, dyes, preservatives, etc. We thank you for supporting our endeavors in trying to provide the best possible products we can to both our two and four legged customers! We hope to see you again soon!
Very friendly and helping than your are in nead
Business response:
Eugenia, such a wonderful review, we thank you so much!
Very friendly and helping than your are in nead
Business response:
Eugenia, such a wonderful review, we thank you so much!
We absolutely love Trish! She’s the best with our Malinois, Leda! She’s the BEST!
Business response:
We're very proud to read your compliments on our team member. Our sales associates put much effort and time into developing knowledge of the different pet foods available in our stores. They are enthusiastic about sharing their expertise with our customers. Thank you for your five-star review!
They know my dogs and what they like. Always greet us with a smile and have what we need.
Business response:
Thanks for the wonderful review, Shawna! Our team works hard to provide the best experience for all of our guests!! We are so happy that you were pleased with your visit - and we hope to see you again soon!
The store was excellent. I had to buy the more expensive dog food because they are having trouble getting shipments in of the food I usually purchase. Even though I received $2 off it was still more than what I what I normally buy.
Business response:
Joyce, thank you for the wonderful review! Our team strives to provide exceptional products and service to each of our customers during every visit. We certainly apologize for the inconvenience you've experienced getting the food you normally buy. Please know we have a team dedicated to keeping our shelves stocked with quality products, and if we're ever missing an item that you need, we can try to special order it for you - or we can get it transferred in from one of our stores that does have it! Again, we appreciate your f... read more
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 5 star rating with 1,282 reviews.
When is Hollywood Feed open?
Hollywood Feed is open now. It will close at 7:30 p.m.