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12206 Copper Wy, Suite 128, Charlotte, NC, 28277, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Associates are very friendly and attentive. Love to go to the location at Ballantyne!
Business response:
Claudia, we are THRILLED to hear about your wonderful experience at our Toringdon store. We think they’re pretty great, too! Thank you for the review and hope to see you again soon!
great customer service - knowledgeable about all products in store!
Business response:
Kim, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon!
My doggy smelled so good for a week straight after getting groomed. They are so personal and so wonderful inside the store. Thank you guys so much! Will be coming back as a regular.
Business response:
Shawntell, thank you so much for your positive review! Our team aims to provide the highest level of customer service possible while attending to each individual and pet's needs. We are thrilled that you were pleased with our efficient service, and we hope to see you again soon!
My doggy smelled so good for a week straight after getting groomed. They are so personal and so wonderful inside the store. Thank you guys so much! Will be coming back as a regular.
Business response:
Shawntell, thank you so much for your positive review! Our team aims to provide the highest level of customer service possible while attending to each individual and pet's needs. We are thrilled that you were pleased with our efficient service, and we hope to see you again soon!
I was searching for a new raw diet option for my adult cat. The staff was super helpful and provided lots of information.
Business response:
Lori, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. Please visit us again soon!
I was searching for a new raw diet option for my adult cat. The staff was super helpful and provided lots of information.
Business response:
Lori, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. Please visit us again soon!
Very helpful with product knowledge.
Business response:
Robert, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. Please visit us again soon!
The customer service is absolutely the best .....they are very knowledgeable on all their foods and offer excellent advice.....I always look forward to going there!!
Business response:
Carol, thank you so much for this wonderful review! Our team works hard each day to ensure that we are providing the best products. We go through about 40-50 hours of classroom-style training each year to stay up to date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies!
The customer service is absolutely the best .....they are very knowledgeable on all their foods and offer excellent advice.....I always look forward to going there!!
Business response:
Carol, thank you so much for this wonderful review! Our team works hard each day to ensure that we are providing the best products. We go through about 40-50 hours of classroom-style training each year to stay up to date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies!
Hollywood Feed has a 4.9 star rating with 1,518 reviews.
Hollywood Feed is open now. It will close at 7:30 p.m.