Hollywood Feed

Business response:

Reta, thank you so much for your fantastic feedback! Our team works hard to go above and beyond for every customer, and it’s wonderful to see that we’ve met that goal! We go through about 40-50 hours of classroom-style training each year to stay up to date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies! We are so glad to have you and your pet(s) as part of the Hollywood Feed Family! Come back and see us again soon! 

Business response:

Susan, thank you so much for your incredible review! Our team aims to provide the highest level of customer service possible while attending to each individual's needs (and pace!). And we are thrilled to hear that your experience with our same day delivery service has been efficient and easy without sacrificing the quality service we aim to provide. We hope to deliver to you again soon! 

Business response:

Susan, thank you so much for your incredible review! Our team aims to provide the highest level of customer service possible while attending to each individual's needs (and pace!). And we are thrilled to hear that your experience with our same day delivery service has been efficient and easy without sacrificing the quality service we aim to provide. We hope to deliver to you again soon! 

Business response:

Keith, we are always excited to receive such incredible feedback! Great customer service is always something that we strive for, and we are happy to hear we met our goal during your most recent visit! We hope to see you again soon! 

Business response:

Keith, we are always excited to receive such incredible feedback! Great customer service is always something that we strive for, and we are happy to hear we met our goal during your most recent visit! We hope to see you again soon! 

Business response:

Dianne, thank you so much for such a huge compliment. We are thrilled to hear you love our store, and we're so glad to have you and your pet as part of our Feed Family! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon! 

Business response:

Dianne, thank you so much for such a huge compliment. We are thrilled to hear you love our store, and we're so glad to have you and your pet as part of our Feed Family! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon! 

Business response:

Carrol, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public, and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon! 

Business response:

Carrol, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public, and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon!