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Hollywood Feed
- Pet Stores
- Madison, MS
About this business
Hollywood Feed is a natural and holistic pet specialty retail store in Madison, MS. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members to... read more
Location details
111 Colony Crossing Wy, Suite 420, Madison, MS, 39110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
I love the girls there. They are so nice and so helpful.Always great customer service.❤️❤️❤️
Business response:
Thank you Karen for the wonderful review! We’re very proud of the compliment on our team members. We are so glad you loved your experience so much that you gave us 5-stars. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store. Our team works hard every day to ensure great customer service to every customer and provide professional recommendations and advice. At Hollywood Feed we are here for you and your pet(s), and we are dedicated. We view you and your fur babies as... read more
All of the employees that I have encountered are so nice and helpful. They go above and beyond to answer questions and offer help. The prices are excellent and the selection is top notch.
Business response:
Thank you for this glowing review! Our team works hard each day to ensure that we are providing the best products at the best prices. We go through about 40-50 hours of classroom-style training each year to stay up to date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies! We've opened up much of our internal training to the public and you can view resources and training classes at hfu.hollywoodfeed.com. Come back and see us again soon! Deetrik G... read more
I have been a customer for 12 years. I have always had excellent service!! Thank you!!!
Always fun to shop here. Friendly and helpful staff!
Business response:
Suzanne, Thank you for the great review! We are glad you have fun in our stores! At Hollywood Feed, we are dedicated and committed to you and your pets. We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon! Amber W. Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed Universit... read more
Brittney is outstanding at providing service at the Madison, MS location. She is great with the pets that come in and extremely knowledgeable and helpful.
Business response:
Hi Sophia, thank you for being our 5-star customer! Brittney is an awesome team member and we are grateful to have her in our store! We are happy that she is able to give you the best customer service and help you find the best products for your furbaby. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! Thank you for visiting Hollywood Feed and being a part of our family! We look forward t... read more
Prompt home delivery!
Business response:
Grace, We appreciate your feedback on our Same Day Delivery Service. We are thrilled you are pleased with our speedy Same Day Delivery Service. We hope to deliver to you again soon! Michael S Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians, nutritionists, and other accredited members of the pet industry!
Great customer service, good inventory of products and fair prices.
Business response:
Thank you so much for such an outstanding review! At Hollywood Feed, we are dedicated and committed to you and your pet(s). Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
Excellent customer service & love your webinars
Business response:
We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon!
Customer service is always excellent. I’m-store the personnel are courteous and respectful. I have used home delivery service once, and it was first-rate. The order was correct and securely packaged. The delivery time was remarkably quick. The Fromm products are the very best! Hollywood Feed gets a grade of A/PLUS.
Business response:
Mervyn, we are so glad you loved your experience so much that you gave us 5-stars! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We appreciate you being a loyal Hollywood Feed customer! We hope to see you again soon! Taylor M. Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians, nutr... read more
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 5 star rating with 969 reviews.
When is Hollywood Feed open?
Hollywood Feed is open now. It will close at 7:30 p.m.