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Hollywood Feed

4.9
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About this business

Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Woodmere, OH. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollywood F... read more

Location details

27299 Chagrin Blvd, Woodmere, OH, 44122, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:30 p.m.
Tue9:00 a.m. to 7:30 p.m.
Wed9:00 a.m. to 7:30 p.m.
Thu9:00 a.m. to 7:30 p.m.
Fri9:00 a.m. to 7:30 p.m.
Sat9:00 a.m. to 7:30 p.m.
Sun10:00 a.m. to 6:30 p.m.
4.9488 reviews
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Julia R.'s profile image
Julia R. 
on Birdeye

2 weeks ago

Superb customer service in store Griffin and Lu, phone, Katy! 

Business response:

Excellent customer service is our top priority at Hollywood Feed. Thank you for recognizing our team members for their exceptional service. We appreciate your feedback and look forward to serving you again soon. 

Cynthia C.'s profile image
Cynthia C. 
on Birdeye

a month ago

Knowledgeable and helpful customer service. High quality pet food and pet merchandise. Fun puppy-and-me bonding events. 

Business response:

We're thrilled to hear that you had a great experience with us, Cynthia! Thank you for your kind words and for choosing Hollywood Feed for your pet's needs. We look forward to seeing you and your furry friend at our next puppy-and-me bonding event. 

Erica K.'s profile image
Erica K. 
on Birdeye

3 months ago

I have 2 gut sensitive dogs - i was helped immediately - shown where gut sensitive products were - The person assisting me asked many questions about what i had tried - gave several sample products to try. She was knowledgeable- pleasant - unrushed snd kind. 

Business response:

We are thrilled to hear that you had a positive experience at Hollywood Feed, Erica! Thank you for your kind words and we are glad we could help you find the right products for your dogs. We appreciate your feedback and look forward to seeing you again soon. 

Jean K.'s profile image
Jean K. 
on Birdeye

3 months ago

I always have a great experience at your Woodmere Ohio store. The staff is amazing, they know everyone by name and are always willing to help. They are very knowledgeable of my pets needs. I love them all but Katie is my favorite, she is absolutely wonderful. Thank You for employing such wonderful people. 

Business response:

We are thrilled to hear about your positive experience at our Woodmere Ohio store, Jean! Thank you for your kind words about our staff, especially Katie. We truly appreciate your support and look forward to seeing you and your pets again soon. 

Abigail B.'s profile image
Abigail B. 
on Birdeye

7 months ago

Everyone at this store is amazing. They know their stuff for sure and have been incredibly helpful. I have a rescue dog and the advice I have gotten has been invaluable. 

Business response:

Thank you, Abigail, for your kind words! We're thrilled to hear that our team at Hollywood Feed has been helpful and knowledgeable in assisting you with your rescue dog. We appreciate your support and are always here to provide valuable advice. 

Jennifer G.'s profile image
Jennifer G. 
on Birdeye

8 months ago

Just picking up a bag of treats- greeted when I walked in. Asked if I needed help~ lead me right to the rack I was looking for. Amazing customer service, helpful, pleasant. Happy to shop there. 

Business response:

Thank you for taking the time to leave us a positive review, Jennifer! We're thrilled to hear that you had an amazing experience at Hollywood Feed. Our team is always here to provide helpful and pleasant customer service. We appreciate your support and look forward to serving you again soon. 

Julia R.'s profile image
Julia R. 
on Birdeye

8 months ago

Katy, Lu, Griffen, Kevin, et al provide superb, over and above customer service! That's not just pumping them up or an over exaggeration--their care, attention to detail and aim to serve make them outstanding. They take the time to listen, provide advice and I feel like they are looking out for me and my felines. I especially appreciate that Chagrin, Ohio store provides the exact Farmina dry and wet catfood formulas that we need along with the case discount, frequent product purchase. 

Business response:

Thank you for your positive review, Julia! We're thrilled to hear that Katy, Lu, Griffen, Kevin, and the rest of our team provided you with exceptional customer service. We take pride in going above and beyond for our customers and their pets. We're glad you appreciate our selection of Farmina cat food and the discounts we offer. We're always here to help and look forward to serving you and your felines again soon. 

BETH C.'s profile image
BETH C. 
on Birdeye

10 months ago

They are no longer carrying the harnesses that we use. We use Ruffwear harnesses since they are the only ones that hold up to our Husky's. I also have noticed that they are carrying less variety in other products we use on a regular basis. 

Business response:

Hello, Beth . Your 3 star review suggests we did not meet your expectations and that we have room to improve. We have very high standards at Hollywood Feed and would love the opportunity to learn more about your visit to Hollywood Feed #411 - Chagrin and make changes. Please reach out to our Customer Service Team at bark@hollywoodfeed.com to provide additional feedback. We hope you will give us the chance to make your experience right!  

Logan W.'s profile image
Logan W. 
on Birdeye

10 months ago

The staff at Hollywood feed is unbelievable. They are courteous, patient, and knowledgeable. It’s really nice to be able to come here and know that my dog is going to be taken care of every single time. Highly recommend coming here for any pet owner. 

Business response:

Dear Logan, Thank you so much for taking the time to leave such a wonderful review for Hollywood Feed! We are thrilled to hear that our staff has provided you with exemplary service, and that you feel confident knowing your dog is well taken care of each visit. We appreciate your recommendation and are here to assist you with any pet-related needs you may have in the future. We value your support and hope to see you and your furry friend again soon at Hollywood Feed. Thank you again! 

Frequently asked questions about Hollywood Feed

How is Hollywood Feed rated?

Hollywood Feed has a 4.9 star rating with 488 reviews. 

When is Hollywood Feed open?

Hollywood Feed is open now. It will close at 7:30 p.m.  

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