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Hollywood Feed
- Pet Stores
- Woodmere, OH
About this business
Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Woodmere, OH. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollywood F... read more
Location details
27299 Chagrin Blvd, Woodmere, OH, 44122, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Friendly. Knowledgeable. Responsive to my interests.
Business response:
Dan, Thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We are so glad to hear the Chagrin store is treating you well! See you again soon!
Always friendly and willing to help
Business response:
A 5-star review from a 5-star customer! Thank you for the great feedback, Joan! Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
Always greeted at door with familiar friendly faces. Always tentative and helpful
Business response:
Arlene, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to se... read more
Always the best customer service, by very knowledgeable people who are caring and engaging. Would not shop anywhere else!
Business response:
Barbara, we are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great too! Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for the review and hope to see you again soon!
Best pet store I’ve ever been to! Everyone is so helpful and knowledgeable. I have had so many food, skin, and coat concerns for my 3 dogs and they have been there every step of the way until we found something that works all of them! They are so patient and understanding and offer so many suggestions. I always have a piece of mind when I leave and I always enjoy my visit.
Business response:
Shanna, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
Your employees are very knowledgeable and have helped a lot.
Business response:
Nora, we’re very proud of the compliment on our team members. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and users can view resources and training classes at hfu.hollywoodfeed.com. Thank you for your five-star review! We hope to see you again soon!
Great Customer Service!
Business response:
Anna, we are so glad to hear you loved your experience so much that you gave us 5-stars! Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We appreciate you being a loyal Hollywood Feed customer! We hope to see you again soon!
team at my local branch are amazing
Business response:
Charolette, We are so grateful for your wonderful feedback! We are pleased to hear that our Chagrin location was able to provide you with the best possible service. Great customer service is something that we strive for. Thank you, and we hope to see you again soon.
They special order my dogs food for me and always call as soon as it arrives. Friendly, informative, and caring staff.
Business response:
Thank you Desiree for the kind words! We appreciate your continued support! Our Chagrin store has a great team, and we are proud of them! They are a true symbol of what Hollywood Feed stands for, and we are happy they have exceeded your expectations. Our team works hard everyday to ensure great customer service to every customer and provide professional recommendations and advice. At Hollywood Feed we are here for you and your pet(s), and we are dedicated. We view you and your fur babies as family like our own. Thank you for... read more
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 532 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open at 9:00 a.m.