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Hollywood Feed

4.9

About this business

Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Woodmere, OH. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollywood F... read more

Location details

27299 Chagrin Blvd, Woodmere, OH, 44122, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:30 p.m.
Tue9:00 a.m. to 7:30 p.m.
Wed9:00 a.m. to 7:30 p.m.
Thu9:00 a.m. to 7:30 p.m.
Fri9:00 a.m. to 7:30 p.m.
Sat9:00 a.m. to 7:30 p.m.
Sun10:00 a.m. to 6:30 p.m.
4.9532 reviews
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Josselinne P.'s profile image
Josselinne P. 
on Birdeye

2 years ago

Great customer service! All employees know you and your fur baby by name. They take the time to answer your question on nutrition, treats, and toys! If they don't know the answer, they will be honest and do some research with you. 

Business response:

Josselinne, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward t... read more

Susan R.'s profile image
Susan R. 
on Birdeye

2 years ago

I appreciate the very knowledgeable staff 

Business response:

Susan, thank you for the wonderful review! Our team attends monthly training on nutrition and products to ensure well-informed service for our customers! We're thrilled you're pleased and hope to see you again soon! 

Jackie D.'s profile image
Jackie D. 
on Birdeye

2 years ago

I live very close to your competitors and I travel a little extra distance to go to woodmere your manager and sales associates are outstanding and are very familiar with the product we need for our dogs wouldn’t think of another pet store to go to it’s a winner in Woodmere👍👍👍 

Business response:

Jackie, Thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your dogs. We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family, for driving that extra little distance! We look forward to seeing you again soon! 

Collette L.'s profile image
Collette L. 
on Birdeye

2 years ago

Always friendly staff and good product selection 

Business response:

Thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon! 

Richard F.'s profile image
Richard F. 
on Birdeye

2 years ago

Always excellent service! Kind, friendly, knowledgeable staff Always take great care of us and our pets needs 

Business response:

We are always excited to receive such an amazing review! Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. Great customer service is always something that we strive for, and we are happy to have such great feedback! We hope to see you again soon! 

Josselinne P.'s profile image
Josselinne P. 
on Birdeye

2 years ago

Great customer service! All employees know you and your fur baby by name. They take the time to answer your question on nutrition, treats, and toys! If they don't know the answer, they will be honest and do some research with you. 

Business response:

Josselinne, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward t... read more

Susan R.'s profile image
Susan R. 
on Birdeye

2 years ago

I appreciate the very knowledgeable staff 

Business response:

Susan, thank you for the wonderful review! Our team attends monthly training on nutrition and products to ensure well-informed service for our customers! We're thrilled you're pleased and hope to see you again soon! 

Richard F.'s profile image
Richard F. 
on Birdeye

2 years ago

Always excellent service! Kind, friendly, knowledgeable staff Always take great care of us and our pets needs 

Business response:

We are always excited to receive such an amazing review! Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. Great customer service is always something that we strive for, and we are happy to have such great feedback! We hope to see you again soon! 

Christopher C.'s profile image
Christopher C. 
on Birdeye

2 years ago

Eliminating the punchcards will make it more difficult to keep track of my purchases. Please consider reinstituting them. 

Business response:

Hi Christopher! Thank you for your feedback! We appreciate your words. We always appreciate feedback from our customers as it helps us to improve, grow, and ensure an excellent experience for each customer! We take pride in the services we offer, the products we sell, and the pets and people we help every day. PetPeople stores have joined the Hollywood Feed pack, your current PetPeeps Loyalty program will be transitioned to the Hollywood Feed Frequent Feeder program. This means new perks and flexibility for you! It also mean... read more

Frequently asked questions about Hollywood Feed

How is Hollywood Feed rated?

Hollywood Feed has a 4.9 star rating with 532 reviews. 

When is Hollywood Feed open?

Hollywood Feed is closed now. It will open at 9:00 a.m.