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Hollywood Feed

4.9

About this business

Location details

27299 Chagrin Blvd, Woodmere, OH, 44122, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:30 p.m.
Tue9:00 a.m. to 7:30 p.m.
Wed9:00 a.m. to 7:30 p.m.
Thu9:00 a.m. to 7:30 p.m.
Fri9:00 a.m. to 7:30 p.m.
Sat9:00 a.m. to 7:30 p.m.
Sun10:00 a.m. to 6:30 p.m.
4.9602 reviews
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Jody B.'s profile image
Jody B. 
3 years ago

Great customer service 

Business response:

Jody, We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon! 

Anna B.'s profile image
Anna B. 
3 years ago

Great Customer Service! 

Business response:

Anna, we are so glad to hear you loved your experience so much that you gave us 5-stars! Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We appreciate you being a loyal Hollywood Feed customer!  We hope to see you again soon! 

CHARLOTTE J.'s profile image
CHARLOTTE J. 
3 years ago

team at my local branch are amazing 

Business response:

Charolette, We are so grateful for your wonderful feedback! We are pleased to hear that our Chagrin location was able to provide you with the best possible service. Great customer service is something that we strive for. Thank you, and we hope to see you again soon. 

Mary B.'s profile image
Mary B. 
3 years ago

Always so helpful and froendly 

Business response:

Mary, We’re very proud of the compliment on our team members at our Chagrin store! We are pleased to have this team member on our staff. We are THRILLED you enjoyed your shopping experience! Thank you for shopping at Hollywood Feed, and we look forward to seeing you again! 

Desiree N.'s profile image
Desiree N. 
3 years ago

They special order my dogs food for me and always call as soon as it arrives. Friendly, informative, and caring staff. 

Business response:

Thank you Desiree for the kind words! We appreciate your continued support! Our Chagrin store has a great team, and we are proud of them! They are a true symbol of what Hollywood Feed stands for, and we are happy they have exceeded your expectations. Our team works hard everyday to ensure great customer service to every customer and provide professional recommendations and advice. At Hollywood Feed we are here for you and your pet(s), and we are dedicated. We view you and your fur babies as family like our own. Thank you for... read more

Jody B.'s profile image
Jody B. 
3 years ago

Great customer service 

Business response:

Jody, We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon! 

Barbara F.'s profile image
Barbara F. 
3 years ago

Always the best customer service, by very knowledgeable people who are caring and engaging. Would not shop anywhere else! 

Business response:

Barbara, we are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great too!  Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for the review and hope to see you again soon! 

Janet H.'s profile image
Janet H. 
3 years ago

Love Pet People in both Woodmere and University Hts. Everyone is extremely friendly and nice. I would never shop anywhere else. My only issue is I would love ot if u sold the small cans of Earthborn cat food. I buy them at Pet supplies Plus but other things at Pet People. The large are big and my cat doesn't eat the whole can in one sitting and doesn't like them when I refrigerate them. Otherwise I love the products! Thanks Janet Hodder 

Nora K.'s profile image
Nora K. 
3 years ago

Your employees are very knowledgeable and have helped a lot. 

Business response:

Nora, we’re very proud of the compliment on our team members. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and users can view resources and training classes at hfu.hollywoodfeed.com. Thank you for your five-star review! We hope to see you again soon! 

Frequently asked questions about Hollywood Feed

How is Hollywood Feed rated?

Hollywood Feed has a 4.9 star rating with 602 reviews. 

When is Hollywood Feed open?

Hollywood Feed is closed now. It will open at 9:00 a.m.