This profile has been claimed by the business owner or representative.
Hollywood Feed
- Pet Stores
- Columbus, OH
About this business
Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Columbus, OH. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollywood F... read more
Location details
2863 N High St, Columbus, OH, 43202, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Great experience buying a coat for my Frenchie..Great help in the store, since she was NOT an easy fit in size. Wish I could remember the names of people who assisted me during this shopping trip. Will be back in 2 weeks to see Santa!
Business response:
Thank you for sharing your wonderful experience with us! We're thrilled to hear that our team could help find the perfect coat for your fur baby. Our goal is always to provide the best service and ensure your pet's comfort and happiness. We’re excited to hear you’ll be visiting us again soon—seeing Santa will surely be a treat! Thank you for choosing Hollywood Feed and we can’t wait to welcome you and your fur baby back soon!
lovely service every time
Just moved here from Portland OR, we were on the hunt for my pets' special food-had the brand but not the right one, and they offered to order it for us. Super nice and helpful with a good variety of products!
Quick check out always ask if I need help
First visit. Won’t be our last.
Business response:
We are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great too! Because of awesome customers like you, we were ranked 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for the review and hope to see you again soon! Deetrik G. Customer Service Liaison Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed Uni... read more
Always friendly and helpful!
Business response:
Krista, Thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. We're thrilled you're pleased and visit us again soon! Amber W. Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians, nutritionists, and other accredited members of the pet industry!
I really appreciated that the gentlemen working that day were very friendly and helpful.
Business response:
Thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We understand that pets are a huge part of our customers' lives, and we make it our mission to make them and you a part of the Feed Family! We've now opened up much of our internal training to the public so that users can view resources and training classes at hfu.hollywoodfeed.com. It is always a pleasure to have such wonderful feedba... read more
Great customer service. Great deal on the cow ears. My puppy loves them
Business response:
Kerry, this review is amazing! Thank you for the kind words! We are proud of our stores and the teams! We are excited your puppy loves our cow ears as well! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We'd love to learn more about how we could improve from 4-stars to 5-stars - please email us your feedback at bark@hollywoodfeed.com. We hope to see you again soon! Dorcus M. Customer Service Manager H... read more
I was able to return a product my dogs didn’t like and get a different product at no extra charge. They carry a large variety and prices are comparable to other retailers. Had a very good experience. Will continue to shop here.
Business response:
Candice, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon! Michael S Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees wh... read more
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.8 star rating with 578 reviews.
When is Hollywood Feed open?
Hollywood Feed is open now. It will close at 7:30 p.m.