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Hollywood Feed

4.8

About this business

Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Columbus, OH. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollywood F... read more

Location details

2863 N High St, Columbus, OH, 43202, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:30 p.m.
Tue9:00 a.m. to 7:30 p.m.
Wed9:00 a.m. to 7:30 p.m.
Thu9:00 a.m. to 7:30 p.m.
Fri9:00 a.m. to 7:30 p.m.
Sat9:00 a.m. to 7:30 p.m.
Sun10:00 a.m. to 6:30 p.m.
4.8552 reviews
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Delayjia K.'s profile image
Delayjia K. 
on Birdeye

a year ago

lovely service every time 

Rachael W.'s profile image
Rachael W. 
on Birdeye

a year ago

Just moved here from Portland OR, we were on the hunt for my pets' special food-had the brand but not the right one, and they offered to order it for us. Super nice and helpful with a good variety of products! 

Kira M.'s profile image
Kira M. 
on Birdeye

a year ago

Quick check out always ask if I need help 

Trina S.'s profile image
Trina S. 
on Birdeye

a year ago

First visit. Won’t be our last. 

Business response:

We are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great too! Because of awesome customers like you, we were ranked 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for the review and hope to see you again soon! Deetrik G. Customer Service Liaison Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed Uni... read more

Krista H.'s profile image
Krista H. 
on Birdeye

a year ago

Always friendly and helpful! 

Business response:

Krista, Thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. We're thrilled you're pleased and visit us again soon! Amber W. Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians, nutritionists, and other accredited members of the pet industry! 

Ellen S.'s profile image
Ellen S. 
on Birdeye

a year ago

I really appreciated that the gentlemen working that day were very friendly and helpful. 

Business response:

Thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We understand that pets are a huge part of our customers' lives, and we make it our mission to make them and you a part of the Feed Family! We've now opened up much of our internal training to the public so that users can view resources and training classes at hfu.hollywoodfeed.com. It is always a pleasure to have such wonderful feedba... read more

Kerry S.'s profile image
Kerry S. 
on Birdeye

a year ago

Great customer service. Great deal on the cow ears. My puppy loves them 

Business response:

Kerry, this review is amazing! Thank you for the kind words! We are proud of our stores and the teams! We are excited your puppy loves our cow ears as well! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We'd love to learn more about how we could improve from 4-stars to 5-stars - please email us your feedback at bark@hollywoodfeed.com. We hope to see you again soon! Dorcus M. Customer Service Manager H... read more

Ron P.'s profile image
Ron P. 
on Birdeye

a year ago

Fast and efficient nail-trimming service. You made it so easy! 

Business response:

A 5-star review from a 5-star customer! Thank you for the great feedback, Ron! Because of awesome customers like you we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon! Bryan Y. Customer Service Liaison Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians, nutritionists, and other accredited members of the pet ind... read more

Candice M.'s profile image
Candice M. 
on Birdeye

a year ago

I was able to return a product my dogs didn’t like and get a different product at no extra charge. They carry a large variety and prices are comparable to other retailers. Had a very good experience. Will continue to shop here. 

Business response:

Candice, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon! Michael S Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees wh... read more

Frequently asked questions about Hollywood Feed

How is Hollywood Feed rated?

Hollywood Feed has a 4.8 star rating with 552 reviews. 

When is Hollywood Feed open?

Hollywood Feed is open now. It will close at 7:30 p.m.