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Hollywood Feed
- Pet Stores
- Cumming, GA
About this business
Hollywood Feed is a natural and holistic pet specialty retail store in Cumming, GA. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members to... read more
Location details
3540 Keith Bridge Rd, Cumming, GA, 30041, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Always great customer service. Friendly, knowledgeable, and helpful staff. I wouldn’t go anywhere else!
Business response:
Mary, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. Thank you for your patronage!
This was the first time I used same day delivery. I received the email that the food had been delivered...but not to me! I gave specific instructions and if the driver had read them, she would have known she was not at the correct address. I called the 800 number and she told me to call the store which I did. They came out and found the order and brought it to me. Worked out fine but a hassle.
Business response:
Lisa, thank you for taking the time to leave us your review! We take pride in our Same Day Delivery service and apologize for your less than exceptional experience. We always appreciate feedback from our customers as it helps us to learn and grow. Your 3-Stars indicate that we have room to improve. This will be escalated to the regional manager, Kelsie Pederson, so she can take this opportunity to coach the team about the importance of details . If you would like to reach out to Kelsie directly, please email her at kelsie@ho... read more
Always helpful and friendly!!!
Business response:
We love to hear it, Shelia! Thank you for your kind words - hope to see you again soon!
Great Service
Business response:
Thank you for the wonderful review, Richard! We're thrilled you're pleased and hope to see you again soon!
Great pet food selections and wonderful customer service!
Business response:
Jill, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
Great pet food selections and wonderful customer service!
Business response:
Jill, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
Friendly and helpful staff. Will be back🙂
Business response:
Heidi, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon
Friendly and helpful staff. Will be back🙂
Business response:
Heidi, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon
We received great customer service from the 2 guys working there today. They were helpful and friendly. They also have a great selection of pet supplies at good prices. We will definitely go back and recommend them to others.
Business response:
Pam, we are THRILLED to hear about your wonderful experience at our Keith Bridge store. We think they’re pretty great, too! This team always goes above and beyond to make sure every customers' experience is phenomenal. At Hollywood Feed we strive to be the best at providing a wide variety of quality products for each pet's specific needs. Thank you for the review and hope to see you again soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 1,936 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open tomorrow at 9:00 a.m.