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Hollywood Feed
- Pet Stores
- Sugar Land, TX
About this business
Location details
13574 University Blvd, Suite 100, Sugar Land, TX, 77479, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Excellent Customer Service. Kim was absolutely very helpful, friendly & because of her letting me know that you Do have Free Delivery over $50.. I now want to order weekly the Chicka Bow Wow.. My 3 Shih Tzus absolutely LOVE ❤️ IT. I am now referring others to your Store.. My daughter Shannon Hutchins referred me!! 😁 Shannon brought a sample over for my 3 furry babies to try and AGAIN WOW.. 😙 ❤️ I am Now going to set up delivery Bernadette Mango 😁
Business response:
Wow! This review is amazing! Thank you so much for such a huge compliment, Bernadette! We are pleased to hear that Kim at our Sugar Land location was able to provide you with the best possible service. Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer, be it in the store, or through our same day delivery service. We are thrilled to hear you love our store, and we're so glad to have you and your pet as part o... read more
Exceptional customer service - the staff volunteers to take your purchases to your car, to provide nutritional/health information on the food products and are friendly and approachable. They inform me when I have points available, without my asking. They anticipate our needs, they making shopping and enjoyable experience.
Business response:
Thank you for the kind words, Norma! We appreciate your continued support! Our Sugar Land store has a great team, and we are proud of them! They are a true symbol of what Hollywood Feed stands for, and we are happy they have continued to exceed your expectations. Our team works hard everyday to ensure great customer service to every customer and provide professional recommendations and advice. At Hollywood Feed we are here for you and your pets, and we are dedicated. We view you and your fur babies as family like our own. Th... read more
The staff are always very helpful and friendly. Great customer service!
Business response:
Shivon, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
The staff are always very helpful and friendly. Great customer service!
Business response:
Shivon, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
The staff was amazing including Pam! Thank you for helping me find the right food for my newest addition to our family.
Business response:
Thank you Maxine for the wonderful review! Pam is an awesome team member and we are grateful to have her! We are happy that she was able to give you the best customer service and help you find the best food for your new addition! Congrats to you! Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for visiting Hollywood Feed and being a part of our family! We look forward to seeing you soon!
Exceptional customer service - the staff volunteers to take your purchases to your car, to provide nutritional/health information on the food products and are friendly and approachable. They inform me when I have points available, without my asking. They anticipate our needs, they making shopping and enjoyable experience.
Business response:
Thank you for the kind words, Norma! We appreciate your continued support! Our Sugar Land store has a great team, and we are proud of them! They are a true symbol of what Hollywood Feed stands for, and we are happy they have continued to exceed your expectations. Our team works hard everyday to ensure great customer service to every customer and provide professional recommendations and advice. At Hollywood Feed we are here for you and your pets, and we are dedicated. We view you and your fur babies as family like our own. Th... read more
Great Customer Service; timely delivery; very knowledgeable about dog food and issues with my doggies. Appreciate them.
Business response:
Verna, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public, and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon!
Very helpful.
Business response:
Sandy, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
excellent customer experience . I don't go to any other pet stores for my dog needs. large selection of great dog foods. great staff. good to have a store like this in the neighborhood.
Business response:
Biju, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 1,578 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open at 9:00 a.m.