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Hollywood Feed
- Pet Stores
- Sugar Land, TX
About this business
Hollywood Feed is a natural and holistic pet specialty retail store in Sugar Land, TX. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members... read more
Location details
13574 University Blvd, Suite 100, Sugar Land, TX, 77479, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Everyone has been so helpful and knowledgeable. They helped me find a food my picky labradoodle will eat.
Business response:
Carol, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public, and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon!
Beautiful store with very helpful employees. Great products. Never an odor unlike some of the big box stores!
Business response:
Thank you Susan for the kind words! We appreciate your continued support! Our Sugarland store has a great team, and we are proud of them! They are a true symbol of what Hollywood Feed stands for, and we are happy they have continued to exceed your expectations. Our team works hard everyday to ensure great customer service to every customer and provide professional recommendations and advice. At Hollywood Feed we are here for you and your pet(s), and we are dedicated. We view you and your fur babies as family like our own. Th... read more
had a nice visit with associate and was very helpful with carrying the food out to my car
Business response:
Debrah, thank you so much for your phenomenal feedback! We strive to take care of our customers first and foremost which is why our team is always willing to help out with heavy items. We’re so happy you had such a great experience, and we hope to see you again soon!
Awesome customer service
Business response:
Monica, thank you so much for your fantastic feedback! Our team works hard to go above and beyond for every customer, and it’s wonderful to see that we’ve met that goal! Come back and see us again soon!
Great girl that checked me out was real nice and made it a good experience everybody in store was very helpful
Business response:
Justin, we are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great too! Thank you for the review and hope to see you again soon!
I feel the freeze dried raw food should be less expensive.
Business response:
Dawn, thank you for taking the time to write us a review! We're thrilled to hear you enjoyed your visit to our store! However, I am sorry to hear you were disappointed with our prices. We have a team dedicated to keeping our prices competitive with other pet supply retailers, while still maintaining the MAP prices that are required by the brands we carry. MAP stands for “Minimum Advertised Price” and is a legal policy for the lowest possible price a product can possibly be sold for. Our team works hard to make sure our price... read more
Always fabulous service, the employees are always bright and helpful. My cat loves the products. I just wish there were more discounts and coupons on the cat stuff like there are on the dog stuff. And that there was more cat stuff. Cats need love too!
Business response:
Jennifer, thank you for this positive review. At Hollywood Feed, we make sure to offer appropriate products based on what our customers request. Statistically speaking, forty-four percent of Americans own a dog, while only 29% own a cat. Among pet owners, 73% own a dog and 49% own a cat. Therefore, due to market demand, we do offer more retail space for dog products than cat products. We are always open to new suggestions for products, so if ever you feel there is something specific you would like to look into us carrying, f... read more
Everyone has been so helpful and knowledgeable. They helped me find a food my picky labradoodle will eat.
Business response:
Carol, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public, and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon!
Awesome customer service
Business response:
Monica, thank you so much for your fantastic feedback! Our team works hard to go above and beyond for every customer, and it’s wonderful to see that we’ve met that goal! Come back and see us again soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 5 star rating with 1,327 reviews.
When is Hollywood Feed open?
Hollywood Feed is open now. It will close at 6:30 p.m.