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Hollywood Feed
- Pet Stores
- Germantown, TN
About this business
Location details
2031 S Germantown Rd, Germantown, TN, 38138, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Taylor is an absolute doll, always brings my bags out without asking. It’s a real treat to have him help me!
Business response:
Charlotte, we are so grateful for your wonderful feedback! We are pleased to hear that Taylor at our Germantown location was able to provide you with the best possible service. Great customer service is something that we strive for. Thank you, and we hope to see you again soon.
Wonderful, wonderful location. Taylor is the sweetest gentleman my husband and I have ever met. Knowledgeable, and tells you the facts. He knows the food; he knows the treats, he knows the pet insurance. He gave us the encouragement and knowledge to feed raw, he gave us the courage on new pet ownership. We will be back when we get our bernedoodle!
Business response:
Sydney, we’re very proud of the compliment on our team member Taylor at our Germantown store! We are pleased to have him on our staff! Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. We value every customer and believe in having a connection and bond in making you feel like family! At Hollywood Feed we believe in going above and beyond for our customers and ensuring a fantastic experience! We are THRILLED you enjoyed your shopping experience! Thank you for sh... read more
Wonderful, wonderful location. Taylor is the sweetest gentleman my husband and I have ever met. Knowledgeable, and tells you the facts. He knows the food; he knows the treats, he knows the pet insurance. He gave us the encouragement and knowledge to feed raw, he gave us the courage on new pet ownership. We will be back when we get our bernedoodle!
Business response:
Sydney, we’re very proud of the compliment on our team member Taylor at our Germantown store! We are pleased to have him on our staff! Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. We value every customer and believe in having a connection and bond in making you feel like family! At Hollywood Feed we believe in going above and beyond for our customers and ensuring a fantastic experience! We are THRILLED you enjoyed your shopping experience! Thank you for sh... read more
The staff is very attentive, knowledgeable and friendly. The store is well organized and clean.
Business response:
Sharon, thank you so much for your excellent review! Our Germantown store strives to make every customer’s shopping experience a pleasant one, which is why we keep our stores tidy and organized while offering the best customer service possible! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. Enjoy our internal training to the public and you can view resources and training classes at hfu.... read more
Stealer Customer Service! I had the pleasure to have Taylor help me! Such a huge and vital employee! Took my phone call with pleasure, sourced what I needed, and made sure I had it delivered before noon! Outstanding service, he made me stick with Hollywood feed instead of going to Petco!
Business response:
We are so grateful for your wonderful feedback! We are pleased to hear that Taylor at our Germantown location was able to provide you with the best possible service. Great customer service is something that we strive for. Thank you, and we hope to see you again soon.
The staff is very attentive, knowledgeable and friendly. The store is well organized and clean.
Business response:
Sharon, thank you so much for your excellent review! Our Germantown store strives to make every customer’s shopping experience a pleasant one, which is why we keep our stores tidy and organized while offering the best customer service possible! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. Enjoy our internal training to the public and you can view resources and training classes at hfu.... read more
Stealer Customer Service! I had the pleasure to have Taylor help me! Such a huge and vital employee! Took my phone call with pleasure, sourced what I needed, and made sure I had it delivered before noon! Outstanding service, he made me stick with Hollywood feed instead of going to Petco!
Business response:
We are so grateful for your wonderful feedback! We are pleased to hear that Taylor at our Germantown location was able to provide you with the best possible service. Great customer service is something that we strive for. Thank you, and we hope to see you again soon.
Great customer service and good grooming! Don’t like increase in Fromm food!!!!!
Business response:
Dolores, thank you so much for your fabulous review. We love hearing about wonderful experiences our customers have had at our establishment! Price increases have come from all manufactures due to this day of time we are in. Resources have either become low and/or shipping has been hard to succeed at a decent rate. However, a great thing we are able to offer when it comes to pricing, is our amazing price match guarantee! If you find a competitor that has the same product at a lower price, don't hesitate to let us know, we ar... read more
Great customer service and good grooming! Don’t like increase in Fromm food!!!!!
Business response:
Dolores, thank you so much for your fabulous review. We love hearing about wonderful experiences our customers have had at our establishment! Price increases have come from all manufactures due to this day of time we are in. Resources have either become low and/or shipping has been hard to succeed at a decent rate. However, a great thing we are able to offer when it comes to pricing, is our amazing price match guarantee! If you find a competitor that has the same product at a lower price, don't hesitate to let us know, we ar... read more
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 1,543 reviews.
When is Hollywood Feed open?
Hollywood Feed is open now. It will close at 6:30 p.m.