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2031 S Germantown Rd, Germantown, TN, 38138, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Very helpful staff. Helped get just what we needed.
Business response:
Hi Linda, Your wonderful feedback truly made our day! We're so grateful you took the time to share your experience with us and are thrilled to hear you had a great visit to our location at 2031 S Germantown Rd, Germantown, TN - 38138. It's our passion to make sure every pet and person who walks through our doors feels welcome, and knowing we've succeeded means so much to our whole team. Thank you for being a part of the Hollywood Feed family! We can't wait to see you and your furry friend again soon.
Excellent greeting and service!!
Business response:
Thank you so much, Chelsea! We’re thrilled to hear you received such an excellent greeting and great service during your visit. Our team always strives to make every customer feel welcome and cared for, and it’s wonderful to know we hit the mark. We appreciate you taking the time to share your experience and look forward to seeing you again soon!
First time in the store. Brian was a great help picking out new food for our puppy! He was knowledgeable and friendly. Definitely will be back.
Business response:
Thank you for your wonderful review. We're so glad your first visit was a great one, and that Brian was able to help you find the right food for your puppy. We’ll be sure to pass along your kind words to him. We look forward to welcoming you back soon.
The sales lady was so helpful to be sure I found what I needed!
Business response:
Thank you for your feedback! We're glad to hear our staff was helpful in making sure you found what you needed. We appreciate you choosing Hollywood Feed and hope to see you again soon!
Helpful and efficient
Business response:
We are glad to hear you found our team helpful and efficient. Thank you for choosing Hollywood Feed!
Great. Great service. Assistant was very helpful.
Business response:
Teresa, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to se... read more
Love Hollywood Feed! Staff is always kind and helpful. All are avid animal lovers which is a +++!
Business response:
Hi Althea, Your wonderful feedback truly made our day! We're so grateful you took the time to share your experience with us and are thrilled to hear you had a great visit to our location at 2031 S Germantown Rd, Germantown, TN - 38138. It's our passion to make sure every pet and person who walks through our doors feels welcome, and knowing we've succeeded means so much to our whole team. Thank you for being a part of the Hollywood Feed family! We can't wait to see you and your furry friend again soon.
Great service as usual. Asked about transferring from puppy food to adult food. Great recommendations. This store has always had wonderful staff.
Business response:
Thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. We're thrilled you're pleased and visit us again soon!
Talked with Jay and Lori ( I hope I have her name correct- know the face!) about issues with our 5 year old ACD and chronic yeast infections in his ears. . After talking about different food options we are going to try grain free. Lori also provided me with some Fromme samples. I’m in this store every other week to get the Wisconsin rolled chews. Always a great experience with a talented, very knowledgeable staff.
Business response:
Thank you for sharing your experience! We're so glad Jay and Lori were able to talk through your concerns and help you explore new food options for your ACD. It's great to hear that their knowledge and care made a difference. We appreciate your continued visits and are always here to support you and your pup. Let us know how the grain-free trial goes!
Hollywood Feed has a 4.9 star rating with 1,551 reviews.
Hollywood Feed is open now. It will close at 7:30 p.m.