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2031 S Germantown Rd, Germantown, TN, 38138, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
I went to a location I typically don’t shop. I was greeted when I walked in and was immediately walked over to where my dog food brand was-they carried my 2 bags to the counter for me and carried them to the car! I was in and out quickly! They even offered pet friendly salt for the sidewalk in preparation of the snow—never knew that was a thing 😂 The staff at Hollywood are always so helpful!!
Good selection of products for your pets. I have two cats and three dogs and their needs can be met with the vast selection of dog/cat food and other pet products.
Great service!
Business response:
Marc, thank you for the great feedback! We’re glad you enjoyed your experience at Germantown Hollywood Feed and received the level of service we aim to provide every day. We appreciate you and look forward to seeing you again soon.
In grooming my dog Bella was treated with such care and gentleness. She spent time answering my many questions. Everyone is so nice and very helpful from when you walk in until you leave. I love visiting the Germantown store.
Business response:
Thank you so much, Cat! We’re thrilled to hear that Bella was treated with care and that all your questions were answered. It means a lot to know that your experience—from the moment you walk into our Germantown Hollywood Feed to the moment you leave—was positive. We love having you visit and can’t wait to see you and Bella again soon.
MC was amazing. She gave me personalized attentionand answered all my questions regarding each of my 4 animals. She also recommended a feeding plan with each. Thank you so much.
Business response:
Thank you so much, Keta! We’re thrilled to hear that MC was able to provide personalized attention and answer all your questions for each of your four animals. It’s wonderful that she could recommend feeding plans tailored to each of them. We truly appreciate your kind words and look forward to seeing you and your furry friends again soon!
The gentleman that helped me was EXCELLENT. I hope that he is there the next time I go. So nice, friendly and a delight to talk with. Also, he had some great suggestions about some cat issues.
Business response:
Thank you so much for your kind review! We’re thrilled to hear that our team member provided excellent service and helpful suggestions for your cat. It’s always our goal to provide friendly, knowledgeable assistance that makes your visit enjoyable and informative. We’ll be sure to share your kind words with him—our team loves hearing that they made a positive impact. We look forward to welcoming you back soon and helping with any future questions or needs you might have for your furry friends!
Brian was very helpful, just like the whole staff. It’s one of the reasons I love the store. They are always great to me and my dog, and it’s one of the last places that wants to give good customer service!
Business response:
We are utterly delighted to hear Brian and our team provided excellent service! It truly warms our hearts to know that Brian was so helpful to you and that you've experienced this consistently with our whole staff. Thanks for recognizing our commitment to great customer care - it means the world to us when customers like you notice the effort we put into making every visit special for both you and your dog. Your kind words about us being one of the last places that wants to give good customer service really motivate us to co... read more
Always very nice and helpful.
Business response:
We are thrilled to hear you find our team helpful. Your kind words motivate us daily.
Great staff that are very helpful and knowledgeable.
Business response:
Thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. We're thrilled you're pleased and visit us again soon!
Hollywood Feed has a 4.9 star rating with 1,580 reviews.
Hollywood Feed is open now. It will close at 6:30 p.m.