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Hollywood Feed

4.9

About this business

Location details

2031 S Germantown Rd, Germantown, TN, 38138, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:30 p.m.
Tue9:00 a.m. to 7:30 p.m.
Wed9:00 a.m. to 7:30 p.m.
Thu9:00 a.m. to 7:30 p.m.
Fri9:00 a.m. to 7:30 p.m.
Sat9:00 a.m. to 7:30 p.m.
Sun10:00 a.m. to 6:30 p.m.
4.91,546 reviews
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Rhonda O.'s profile image
Rhonda O. 
4 years ago

Helpful 

Business response:

Rhonda, thank you so much for your positive review! Our team aims to provide the highest level of customer service possible while attending to each individual's needs. We are thrilled that you were pleased with your service. We would love to know how to get a 5-Star next time, and we hope to see you again soon! 

Pam H.'s profile image
Pam H. 
4 years ago

Food not an issue. Discontinued carrying my rawhide chips. Will be ordering online 

Business response:

Thank you Pam for your feedback. Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We do have a variety of rawhide brands that are safe for your pet. We do have our own rawhide, Hollywood Feed Wisconsin Made Rawhide, to replace the Wholesome Hide brand. Here is a link for you to browse https://www.hollywoodfeed.com/search?q=wisconsin%20rawhide&so=0&page=1. You may ask our team members to show you the avail... read more

Mikayla O.'s profile image
Mikayla O. 
4 years ago

Fast and Efficient. The gentleman with the Saint Bernard is always super helpful and friendly! 

Business response:

Mikayla, thank you so much for your positive review! Our team aims to provide the highest level of customer service possible while attending to each individual's needs (and pace!). We are thrilled that you were pleased with our quick and efficient service, and we hope to see you again soon! 

Mikayla O.'s profile image
Mikayla O. 
4 years ago

Fast and Efficient. The gentleman with the Saint Bernard is always super helpful and friendly! 

Business response:

Mikayla, thank you so much for your positive review! Our team aims to provide the highest level of customer service possible while attending to each individual's needs (and pace!). We are thrilled that you were pleased with our quick and efficient service, and we hope to see you again soon! 

Chasity S.'s profile image
Chasity S. 
4 years ago

Taylor is amazing! Terrific Customer Service. They love it all! 

Business response:

Chasity, we are so grateful for your wonderful feedback! We are pleased to hear that Taylor at our Germantown location was able to provide you with the best possible service. Great customer service is something that we strive for. Thank you and we hope to see you again soon. 

Allen C.'s profile image
Allen C. 
4 years ago

The Team at the Germantown location meet and exceed all of my expectations. My German Shepard loves the store and everyone treats her so special. The staff is so knowledgable and have provided recommendations or solutions to food questions, supplements, dental care , assistance with dog bathing and providing trial sizes or samples of treats and feed. My one stop shop for all of my dogs needs. 

Business response:

Allen, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you and your German S... read more

Virginia (kay) M.'s profile image
Virginia (kay) M. 
4 years ago

Great company and service! Will use again! Highly recommend! 

Business response:

Wow! Thank you so much for the excellent review, Virginia! We truly appreciate your kind words and hope to see you again soon! 

Allen C.'s profile image
Allen C. 
4 years ago

The Team at the Germantown location meet and exceed all of my expectations. My German Shepard loves the store and everyone treats her so special. The staff is so knowledgable and have provided recommendations or solutions to food questions, supplements, dental care , assistance with dog bathing and providing trial sizes or samples of treats and feed. My one stop shop for all of my dogs needs. 

Business response:

Allen, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you and your German S... read more

Anthony P.'s profile image
Anthony P. 
4 years ago

Always good. keep it up ! 

Business response:

Anthony, we truly appreciate your continued support and the great review! Thank you so very much. 

Frequently asked questions about Hollywood Feed

How is Hollywood Feed rated?

Hollywood Feed has a 4.9 star rating with 1,546 reviews. 

When is Hollywood Feed open?

Hollywood Feed is closed now. It will open at 9:00 a.m.