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Hollywood Feed
- Pet Stores
- Germantown, TN
About this business
Hollywood Feed is a natural and holistic pet specialty retail store in Germantown, TN. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members... read more
Location details
2031 S Germantown Rd, Germantown, TN, 38138, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Very attentive and excellent service
Business response:
Jill, thank you for your brilliant review! Our staff are experts in all things pet, and we are so proud to read about our Germantown team's performance! We know that our staff are our biggest resource for our customers, and that's why we train each of our team members for over 40 hours every year on our products, pet health, and nutrition so that they can make excellent recommendations for you and your pets. Just so you know, we are now offering much of our internal training to the public, and you can view resources and trai... read more
Always have what I need and the staff is friendly and helpful.
Business response:
Thank you so much for your stellar review, Katie! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. Please visit us again soon!
Great customer service!
Business response:
Thank you so much for your amazing feedback, Stephanie! Our team works hard to go above and beyond for every customer, and it’s wonderful to see that we’ve met that goal. Come back and see us again soon!
The associate was very helpful and friendly.
Business response:
Thank you for the wonderful review, Heather! Our team attends monthly training on nutrition and products to ensure well-informed service for our customers. We're thrilled you're pleased and hope to see you again soon!
Germantown not so great, so try and use Collierville when I can even though I live in Germantown. Nicole at Collierville is so very helpful. The stars are for Collierville.
Business response:
Thank you for taking the time to leave us a review, Martha. We always appreciate customer feedback, even negative, as it helps our company to learn and improve. At Hollywood Feed, we take pride in providing excellent customer service, so I'd like to apologize for your recent experience at our Germantown store as it appears we've dropped the ball. We do value our customers and believe in making you feel important. We believe that great customer service should be reflected throughout the company at every level. This will be es... read more
Always have what I need and the staff is friendly and helpful.
Business response:
Thank you so much for your stellar review, Katie! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. Please visit us again soon!
Great customer service!
Business response:
Thank you so much for your amazing feedback, Stephanie! Our team works hard to go above and beyond for every customer, and it’s wonderful to see that we’ve met that goal. Come back and see us again soon!
The associate was very helpful and friendly.
Business response:
Thank you for the wonderful review, Heather! Our team attends monthly training on nutrition and products to ensure well-informed service for our customers. We're thrilled you're pleased and hope to see you again soon!
Germantown not so great, so try and use Collierville when I can even though I live in Germantown. Nicole at Collierville is so very helpful. The stars are for Collierville.
Business response:
Thank you for taking the time to leave us a review, Martha. We always appreciate customer feedback, even negative, as it helps our company to learn and improve. At Hollywood Feed, we take pride in providing excellent customer service, so I'd like to apologize for your recent experience at our Germantown store as it appears we've dropped the ball. We do value our customers and believe in making you feel important. We believe that great customer service should be reflected throughout the company at every level. This will be es... read more
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 1,263 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open tomorrow at 9:00 a.m.