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Hollywood Feed
- Pet Stores
- Murphy, TX
About this business
Hollywood Feed is a natural and holistic pet specialty retail store in Murphy, TX. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members to ... read more
Location details
213 E FM 544, Suite 307, Murphy, TX, 75094, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Great customer service, very nice and helpful always
Business response:
Karin, thank you so much for this wonderful review! Our team works hard each day to ensure that we are providing the best products at the best prices. We go through about 40-50 hours of classroom-style training each year to stay up to date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur babies! Come back and see us again soon!
I do most of my business here buddy my dog is a pig ear lover so I buy them there One day I am told and order was coming the next day and 100 ears would set a side The next day I came in and no order was set aside and there where only 71 ears let that is y the 3 stars
Business response:
Hi Guy, Thank you for taking the time to leave us a review. We always appreciate customer feedback, even negative, as it helps our company to learn and improve. At Hollywood Feed, we take pride in providing excellent customer service, so I'd like to apologize for your experience as it appears we've dropped the ball. That sounds like an unfortunate stock discrepancy issue. We hope your future orders have been more satisfactory. We would love to do a special order with you for the much sought after pig ears. That can be coor... read more
I do most of my business here buddy my dog is a pig ear lover so I buy them there One day I am told and order was coming the next day and 100 ears would set a side The next day I came in and no order was set aside and there where only 71 ears let that is y the 3 stars
Business response:
Hi Guy, Thank you for taking the time to leave us a review. We always appreciate customer feedback, even negative, as it helps our company to learn and improve. At Hollywood Feed, we take pride in providing excellent customer service, so I'd like to apologize for your experience as it appears we've dropped the ball. That sounds like an unfortunate stock discrepancy issue. We hope your future orders have been more satisfactory. We would love to do a special order with you for the much sought after pig ears. That can be coor... read more
Wonderful customer service!
Business response:
Thank you so much for your amazing feedback, Samantha! Our team works hard to provide the best customer service possible, and we are so happy to hear we accomplished that goal during your most recent visit. Come see us again soon!
Wonderful customer service!
Business response:
Thank you so much for your amazing feedback, Samantha! Our team works hard to provide the best customer service possible, and we are so happy to hear we accomplished that goal during your most recent visit. Come see us again soon!
When we walked in, Jenny was actually on the floor playing with a beautiful little Dalmatian. This alone would have sealed it, but then she greeted us, gave attention to Hanalei, and gave her special treats. She then offered us a wonderful tour, made recommendations based on Hanalei's special needs and gave her a welcome toy. I was impressed with everything in this fabulous store. The foods and treats are top notch quality. The accessory collars and leashes were unique. The service was superb. We will definitely... read more
Business response:
Carol, I will admit, if that Dalmatian is there frequently enough, I might need to transfer! Hanalei is an amazing name, and I am so glad that she was made to feel as special as her owners as well. Tours and recommendations are our specialities, after belly rubs and ear scratches of course. We know your dog is family, so we offer high quality products that we would give our pets as well-- and we do! We cannot wait to see you back again! Jenny and the gang will be so excited!
The staff is always helpful and they have great products that my dog loves!
Business response:
Tracy, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
When we walked in, Jenny was actually on the floor playing with a beautiful little Dalmatian. This alone would have sealed it, but then she greeted us, gave attention to Hanalei, and gave her special treats. She then offered us a wonderful tour, made recommendations based on Hanalei's special needs and gave her a welcome toy. I was impressed with everything in this fabulous store. The foods and treats are top notch quality. The accessory collars and leashes were unique. The service was superb. We will definitely... read more
Business response:
Carol, I will admit, if that Dalmatian is there frequently enough, I might need to transfer! Hanalei is an amazing name, and I am so glad that she was made to feel as special as her owners as well. Tours and recommendations are our specialities, after belly rubs and ear scratches of course. We know your dog is family, so we offer high quality products that we would give our pets as well-- and we do! We cannot wait to see you back again! Jenny and the gang will be so excited!
The staff is always helpful and they have great products that my dog loves!
Business response:
Tracy, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 530 reviews.
When is Hollywood Feed open?
Hollywood Feed is open now. It will close at 7:30 p.m.
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