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Hollywood Feed
- Pet Stores
- Murphy, TX
About this business
Hollywood Feed is a natural and holistic pet specialty retail store in Murphy, TX. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members to ... read more
Location details
213 E FM 544, Suite 307, Murphy, TX, 75094, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Great customer service, knowledgeable staff!
Business response:
Karen, thank you so much for your excellent review! Our Murphy Marketplace store strives to make every customer’s shopping experience a pleasant one, while offering the best customer service possible! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. Enjoy our internal training to the public and you can view resources and training classes at hfu.hollywoodfeed.com. We are thrilled to have s... read more
Cassie and Carson and the ladies at the Murphy location are the best. They always have informative answers to my many questions. Ziggy my Great Dane Loves visiting them.They helped me find a food Ziggy and Zoey(Chihuahua) love and are doing well eating. I highly recommend this store and their Great customer service.
Business response:
Ron, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and Ziggy. We believe in doing what is right for our customers and their babies. We train our staff to help everyone in the best way possible, and that includes help picking out the best food! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you ... read more
Cassie and Carson and the ladies at the Murphy location are the best. They always have informative answers to my many questions. Ziggy my Great Dane Loves visiting them.They helped me find a food Ziggy and Zoey(Chihuahua) love and are doing well eating. I highly recommend this store and their Great customer service.
Business response:
Ron, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and Ziggy. We believe in doing what is right for our customers and their babies. We train our staff to help everyone in the best way possible, and that includes help picking out the best food! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you ... read more
Always excellent service and friendly.
Business response:
Ivan, We are so glad to hear you loved your experience so much that you gave us 5-stars! Because of awesome customers like you, we were ranked number 1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We appreciate you being a loyal Hollywood Feed customer! We hope to see you again soon!
Great customer service by knowledgeable personnel! They always have answers and suggestions if I should have questions. Thank you so much for the Memorial Day coupon-so helpful in stocking up!
Business response:
Clydene, thank you for your brilliant review! Our staff are experts in all things pet, and we are so proud to read about our team member's performance! We know that our staff are our biggest resource for our customers, and that's why we train each of our team members for over 40 hours every year on our products, pet health, and nutrition so that they can make excellent recommendations for you and your pets. Just so you know, we are now offering much of our internal training to the public, and you can view resources and train... read more
Inexperienced staff. Much different experience from other visits. Thanks for asking.
Business response:
Thank you Lauri for your feedback. At Hollywood Feed, we take pride in providing excellent customer service, so I'd like to apologize for your recent experience at our Murphy Marketplace store as it appears we've dropped the ball. We have new employees in our stores and are currently working with them on proper customer service in helping every customer in the best way possible and to give respectful, professional advice. Our staff goes through about 40-50 hours of classroom-style training each year to stay up to date on pro... read more
Inexperienced staff. Much different experience from other visits. Thanks for asking.
Business response:
Thank you Lauri for your feedback. At Hollywood Feed, we take pride in providing excellent customer service, so I'd like to apologize for your recent experience at our Murphy Marketplace store as it appears we've dropped the ball. We have new employees in our stores and are currently working with them on proper customer service in helping every customer in the best way possible and to give respectful, professional advice. Our staff goes through about 40-50 hours of classroom-style training each year to stay up to date on pro... read more
Great customer service by knowledgeable personnel! They always have answers and suggestions if I should have questions. Thank you so much for the Memorial Day coupon-so helpful in stocking up!
Business response:
Clydene, thank you for your brilliant review! Our staff are experts in all things pet, and we are so proud to read about our team member's performance! We know that our staff are our biggest resource for our customers, and that's why we train each of our team members for over 40 hours every year on our products, pet health, and nutrition so that they can make excellent recommendations for you and your pets. Just so you know, we are now offering much of our internal training to the public, and you can view resources and train... read more
Always excellent service and friendly.
Business response:
Ivan, We are so glad to hear you loved your experience so much that you gave us 5-stars! Because of awesome customers like you, we were ranked number 1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We appreciate you being a loyal Hollywood Feed customer! We hope to see you again soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 540 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open at 9:00 a.m.